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For Companies At a Glance
- Tasks: Manage IT supplier relationships and ensure compliance with contracts and regulations.
- Company: Join Zurich Insurance, a leading global insurer with a strong community focus.
- Benefits: Enjoy competitive salary, flexible working, and a comprehensive benefits package.
- Why this job: Make an impact in a fast-paced environment while developing your career in IT procurement.
- Qualifications: Experience in service management, contract management, and strong communication skills required.
- Other info: Be part of a diverse team that values wellbeing and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the IT Supplier Manager role at Zurich Insurance. Working hours: part‑time, job‑share or full‑time basis. Salary: Competitive salary and benefits package. Location: Swindon, Whiteley (Fareham) or London, hybrid working. Closing date for applications: 16th January 2026.
The opportunity
You’ll be joining the IT Procurement and Supply Chain Management team in the fast‑paced UK Operations. You will lead and monitor the relationship, ongoing performance and contractual commitments of our IT suppliers, contributing to the development of reporting, contracts, policies and procedures, and ensuring alignment with regulatory requirements. You’ll manage several Strategic Tier‑1 IT suppliers and contracts, brokering relationships across multiple projects and contracts both locally and globally. You will lead on contract change and negotiations, focus on the specific needs of particular engagements, and consistently mitigate risk, manage cost and drive value from outsourced arrangements.
What will you be doing?
- Effectively build and maintain relationships with suppliers and key stakeholders.
- Monitor and drive compliance of the suppliers with obligations within the agreement and alignment to regulatory requirements.
- Monitor the delivery of suppliers against the appropriate level of commitment in the agreement.
- Manage and initiate service improvement initiatives to track and address failures against contractual commitments, ensuring remediation plans exist.
- Act as a contract advisor and support/lead on contract negotiations, change management, new IT contracting or termination and supplier onboarding.
- Act as an escalation point for contractual queries or disputes.
- Propose amendments to the contract as necessary to meet the organisation's evolving business needs.
- Work with UK Operations and the wider Zurich organisation to deliver business‑aligned services.
- Communicate with stakeholders to set expectations and manage perceptions about sourced services and the sourcing strategy.
What are we looking for?
We seek a candidate with broad experience in a service‑management environment, such as procurement or contract management, and a high level of commercial acumen and delivery focus. Experience within a regulated environment and an understanding of supplier and contract management in that context are highly desirable. Above all, we value a motivated, resilient, and positive candidate who can thrive in a fluid, fast‑paced environment.
Your skills and experience
- Relevant professional IT qualifications (e.g., ITIL).
- IT background essential.
- Experience managing third‑party suppliers and contracts in a regulated environment.
- Effective problem‑solving and ability to assess technical escalations quickly.
- Strong meeting‑management skills.
- High level of communication, influencing and negotiation skills.
- Strong commercial knowledge with sound business acumen.
- Good interpersonal and networking skills; highly articulate team player.
- Strong delivery focus and ability to help others adjust to changing priorities.
What will you get in return?
Zurich offers a wide range of employee benefits to provide real flexibility: a 12% defined non‑contributory pension scheme, an annual company bonus, private medical insurance, and the option to buy up to an additional 20 days or sell some holiday. For more information on our benefits, please visit the Zurich employee benefits page.
Who we are
Zurich aspires to be one of the most responsible and impactful businesses in the world, a leading global insurer. With over 55,000 employees in more than 170 countries, we are a stable, long‑standing player in the insurance industry.
Our Culture
We foster a strong community, champion diversity and inclusion, and ensure all applicants feel respected and supported. We prioritise wellbeing across physical, mental, social and financial dimensions, provide training and development opportunities, and support volunteer and charitable initiatives through our Zurich Community Trust.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industry: Insurance and Financial Services
IT Supplier Manager in Swindon employer: Zurich Insurance
Contact Detail:
Zurich Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Supplier Manager in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Zurich or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common questions for IT Supplier Managers. We recommend practising your answers with a friend or in front of a mirror. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Showcase your skills! During interviews, be ready to discuss specific examples of how you've managed supplier relationships and driven compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace IT Supplier Manager in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Supplier Manager role. Highlight your experience in procurement and contract management, especially in regulated environments. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built relationships with suppliers and managed contracts effectively.
Showcase Your Skills: Don’t forget to highlight your communication, negotiation, and problem-solving skills in your application. These are key for the role, and we want to see how you’ve used them in past experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Zurich Insurance
✨Know Your Suppliers
Before the interview, research Zurich Insurance's key IT suppliers and their roles. Understanding their services and how they align with Zurich's goals will show your proactive approach and help you discuss how you can effectively manage these relationships.
✨Showcase Your Negotiation Skills
Prepare examples of past contract negotiations you've led or been involved in. Highlight your strategies for managing change and resolving disputes, as this role requires strong negotiation skills to broker relationships and drive value from contracts.
✨Demonstrate Compliance Knowledge
Familiarise yourself with regulatory requirements relevant to IT procurement and supplier management. Be ready to discuss how you’ve ensured compliance in previous roles, as this is crucial for maintaining supplier obligations and mitigating risks.
✨Highlight Your Interpersonal Skills
Since the role involves building relationships across various levels, prepare to discuss how you've successfully collaborated with stakeholders in the past. Share specific instances where your communication and networking skills made a positive impact on project outcomes.