At a Glance
- Tasks: Develop customer service strategies and conduct risk assessments to minimize loss.
- Company: Join Zurich, a leader in creating sustainable futures and supporting communities.
- Benefits: Enjoy flexible work options, generous holiday, and comprehensive health benefits.
- Why this job: Be part of a team that values excellence and customer-first approaches while making a real impact.
- Qualifications: Experience in property loss prevention and account engineering is essential; degree in Engineering preferred.
- Other info: We support inclusivity and offer various flexible working arrangements.
The predicted salary is between 43200 - 72000 £ per year.
-
Develop and implement customer service strategies that reduce loss, address risk improvement actions and are aligned to customer operations to deliver maximum impact.
-
Undertake desktop and on-site assessments in-line with internal technical guidelines.
-
Work with your Risk Engineering Assistant to generate stewardship reports, benchmarking and conduct customer service review meetings.
-
Proactively manage the progress and completion of risk improvement actions across assigned accounts.
-
Be proficient with the Zurich Resilience Solutions proposition and collaborate with business development leaders to support our customers in meeting their risk management goals while mitigating loss exposure.
-
Contribute to thought leadership and technical insight delivered to customers, business partners and colleagues through events, articles and publications.
-
Delivering complex risk engineering programmes in line with internal and external service level agreements including collaborating with the global network and contractors when required.
We are looking for candidates who have experience in account engineering who have an ambitious nature, put customers first, act responsively in a team environment and demonstrate an appetite for excellence., * Previous experience in property loss prevention, including Business Interruption, Fire Protection and Natural Hazards.
-
Expertise in managing customer accounts and building stakeholder relationships to deliver against commercial and risk management objectives and goals.
-
Good knowledge of BS EN 12845, NFPA codes and FM data sheets.
-
Excellent presentation and customer relationship skills and experienced at influencing and negotiation.
-
Stakeholder management.
-
Committed to self-development and supporting the development of others.
-
Degree in Engineering (or equivalent) desirable.
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need., The financials
-
12% defined non-contributory pension scheme.
-
Annual company bonus.
-
Income Protection.
-
Life cover – four times your salary.
Time away
-
25 days holiday a year plus bank holidays.
-
You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
-
The option to buy up to an additional 20 days or sell some of your holiday.
-
Three days paid volunteering.
-
Up to 16 weeks’ full pay for maternity, paternity and adoption leave.
Your health is important to us
-
Access to Private medical insurance.
-
Virtual GP appointments.
-
Discounted gym membership.
-
Free flu jab.
-
Access to a wealth of support from our wellbeing partners.
We’re making a difference
-
Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5 C’ pledge.
-
Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Senior Property Risk Engineer - Account Engineering (Part-Time, Job-Share and Full-Time) employer: Zurich Insurance
Contact Detail:
Zurich Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Risk Engineer - Account Engineering (Part-Time, Job-Share and Full-Time)
✨Tip Number 1
Familiarize yourself with the Zurich Resilience Solutions proposition. Understanding this will help you align your experience with their goals and demonstrate how you can contribute to their risk management objectives.
✨Tip Number 2
Highlight your previous experience in property loss prevention, especially in areas like Business Interruption and Fire Protection. Be ready to discuss specific examples of how you've successfully managed customer accounts and improved risk outcomes.
✨Tip Number 3
Prepare to showcase your stakeholder management skills. Think of instances where you've built strong relationships with clients or colleagues, and be ready to explain how these relationships led to successful project outcomes.
✨Tip Number 4
Demonstrate your commitment to self-development and supporting others. Share any relevant training or mentoring experiences that highlight your ambition and dedication to excellence in the field.
We think you need these skills to ace Senior Property Risk Engineer - Account Engineering (Part-Time, Job-Share and Full-Time)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Senior Property Risk Engineer position. Tailor your application to highlight your relevant experience in property loss prevention and account engineering.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience with Business Interruption, Fire Protection, and Natural Hazards. Provide specific examples of how you've successfully managed customer accounts and built stakeholder relationships.
Showcase Your Skills: Demonstrate your excellent presentation and negotiation skills in your application. Mention any relevant certifications or knowledge of BS EN 12845, NFPA codes, and FM data sheets that would make you a strong candidate.
Express Your Commitment to Development: Convey your commitment to self-development and supporting others in your application. Discuss any relevant training or mentoring experiences that showcase your dedication to professional growth.
How to prepare for a job interview at Zurich Insurance
✨Showcase Your Customer-Centric Approach
Emphasize your experience in developing customer service strategies that align with risk management goals. Be prepared to discuss specific examples where you successfully reduced loss and improved customer operations.
✨Demonstrate Technical Expertise
Familiarize yourself with relevant standards such as BS EN 12845, NFPA codes, and FM data sheets. Be ready to explain how your technical knowledge has contributed to effective property loss prevention in previous roles.
✨Highlight Stakeholder Management Skills
Prepare to discuss your experience in managing customer accounts and building relationships with stakeholders. Share examples of how you've influenced decisions and negotiated effectively to meet commercial objectives.
✨Express Your Commitment to Continuous Development
Convey your dedication to self-development and supporting others. Discuss any relevant training or certifications you've pursued and how they have enhanced your ability to deliver complex risk engineering programs.