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- Tasks: Support Scheme Underwriters by setting up quotes and responding to client enquiries.
- Company: Join Zurich Insurance, a leading company in the insurance and financial services industry.
- Benefits: Enjoy flexible working hours, a competitive salary, and a fantastic benefits package including private medical insurance.
- Why this job: Be part of a supportive team culture that values diversity and offers opportunities for personal growth.
- Qualifications: Experience in customer service and office environments; strong communication and decision-making skills required.
- Other info: Flexible work options available; we welcome applicants from all backgrounds.
The predicted salary is between 19500 - 21700 £ per year.
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Join to apply for the Scheme Underwriting Support Administrator role at Zurich Insurance
Working hours: This role is available on a part-time, job-share or full-time basis.
Salary: £24,500 – £26,000 depending on experience plus an excellent benefit package
Location: Swindon/Hybrid – You will be expected to work in our Swindon office 1-2 times a week
Closing date for applications: Monday 25th August
The opportunity:
Do you have administration experience? Do you enjoy working in a fast-paced and high-volume role? If so, we would love to hear from you. Zurich Corporate risk is looking for a Scheme Underwriting Support Administrator to join their team in Swindon. Don’t worry, we’re not expecting you to have Underwriting experience.
As a Scheme Underwriting support Administrator, you will work in the ZCR Support Team. You will help to administer and set up quotes for the Scheme Underwriters, whilst responding to enquiries from distributors and clients to support customer relationships, utilising your excellent customer service skills.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What will you be doing?
Working with the Scheme Underwriters to ensure quotes are set up correctly
- Process New and Existing business schemes.
- Pro-actively liaise with Account Managers, Distributors and Clients to obtain outstanding information when needed.
- Provide a market leading service experience for customers.
- Share knowledge and expertise with other team members.
- Contribute to a positive and supportive team culture.
- Initiate process improvement ideas and implementation.
What are we looking for?
- Experience in providing excellent customer service.
- Experience working in an office environment
- Ability to work as part of a team and equally on your own.
- Cope with varying workloads and pressures.
- Good verbal and excellent written communication skills.
- System & PC skills.
- Decision making skills.
- Attention to detail.
- Ability to analyse and interpret complex information to produce an output.
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
Follow the link for more information about our benefits – Employee benefits | Working at Zurich Insurance UK
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Insurance and Financial Services
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Scheme Underwriting Support Administrator employer: Zurich Insurance
Contact Detail:
Zurich Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Underwriting Support Administrator
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly the role of underwriting. Understanding basic concepts and terminology can help you engage more effectively during interviews and demonstrate your enthusiasm for the position.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role involves liaising with clients and distributors, showcasing your ability to handle inquiries and maintain relationships will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've contributed to team success in previous roles. This will resonate well with the collaborative culture at Zurich and show that you're a team player who can also work independently when needed.
✨Tip Number 4
Research Zurich's values and culture, especially their commitment to diversity and inclusion. Being able to discuss how your personal values align with theirs can make a strong impression during the interview process.
We think you need these skills to ace Scheme Underwriting Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration experience and customer service skills. Use keywords from the job description to demonstrate that you meet the requirements for the Scheme Underwriting Support Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you're a great fit. Mention specific experiences that relate to the responsibilities outlined in the job description, such as your ability to handle varying workloads and your attention to detail.
Highlight Teamwork and Communication Skills: Since the role involves working closely with Scheme Underwriters and Account Managers, emphasise your teamwork and communication skills in your application. Provide examples of how you've successfully collaborated in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Scheme Underwriting Support Administrator position.
How to prepare for a job interview at Zurich Insurance
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles. Highlight your ability to communicate effectively and maintain positive relationships.
✨Demonstrate Your Attention to Detail
As an Underwriting Support Administrator, attention to detail is crucial. During the interview, mention instances where your meticulous nature helped prevent errors or improved processes. This will show that you understand the importance of accuracy in this role.
✨Discuss Your Teamwork Experience
The job involves working closely with Scheme Underwriters and other team members. Be ready to discuss your experience in collaborative environments, how you contribute to a positive team culture, and any examples of successful teamwork from your past.
✨Be Open About Flexibility Needs
Zurich values flexibility in work arrangements. If you have specific needs regarding part-time or hybrid work, don't hesitate to bring this up during the interview. This shows that you're proactive and ensures that both you and the employer are on the same page.
