At a Glance
- Tasks: Transform Zurich by building innovative Salesforce applications and enhancing user experiences.
- Company: Join Zurich Insurance, a diverse and inclusive workplace with a focus on employee wellbeing.
- Benefits: Enjoy flexible working hours, competitive pension, annual bonuses, and private medical insurance.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your Salesforce skills.
- Qualifications: 1-2 years in business analysis or compliance, with strong analytical and communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Salesforce BA / Audit & Compliance (DevOps)
Join to apply for the Salesforce BA / Audit & Compliance (DevOps) role at Zurich Insurance
Location: Fareham/Swindon with hybrid working
Working hours: Part-time, job-share or full-time
Closing date for applications: 19 September 2025
What will you be doing?
If you want to build applications, systems and processes that will transform Zurich, you could be part of a rapidly growing Salesforce team. You will be a “hands on” Salesforce Business Analyst with experience in translating business needs into requirements, shaping and informing solution design and architecture, and building out Salesforce solutions using declarative development.
- Gather, document, and analyze business requirements for Salesforce enhancements.
- Work closely with stakeholders to understand processes and identify improvement opportunities.
- Assist in the design, testing, and rollout of new Salesforce features.
- Support user adoption by preparing training materials and conducting user training sessions.
- Provide day-to-day support to users, troubleshooting issues and escalating as needed.
Compliance & Audit
- Monitor Salesforce processes to ensure ongoing adherence to internal policies and external regulations.
- Assist in preparing documentation and reports required for internal and external audits.
- Perform regular data quality checks and support remediation activities.
- Help implement controls and best practices to minimize compliance risks.
- Stay up to date with changes in relevant compliance standards and communicate updates to stakeholders.
Continuous Improvement
- Identify opportunities to streamline processes and improve data integrity in Salesforce.
- Collaborate with IT, Compliance, and Audit teams to develop practical solutions.
- Gather feedback from users and recommend enhancements.
Salesforce General
- You will be responsible for incident management and service request delivery.
- Work closely with Application Product Owners to deliver enhancement requests from the backlog.
- Responsible for maintenance activities and proactive monitoring.
- Technical debt reduction to keep the platform stable.
- Act as an ambassador and evangelist for the DevOps and Salesforce team and engage with the Salesforce Account Management team.
- Support Operations Manager in other activities as required.
What are we looking for?
- Strong analytical and problem-solving skills.
- Salesforce certifications, or aspiration to acquire one.
- 1–2 years’ experience in a business analyst, CRM, or compliance/audit role (Salesforce experience preferred).
- Experience translating business/regulatory demand into requirements.
- Experience stakeholder management.
- Great interpersonal skills and good written and oral communication – ability to talk directly to customers to understand change and configuration requirements.
- Comfortable working in a fast-paced environment.
- Work collaboratively with the business to elicit requirements.
- Contribute to working in a diverse team with different backgrounds and skills.
- Take responsibility for a piece of work from start to finish.
- Familiarity with regulatory frameworks (e.g., GDPR) is a plus.
- Experienced in reviewing and documenting processes.
- Attention to detail and a proactive, positive approach.
- Excellent written and verbal communication skills.
- Experience of using JIRA and Confluence.
As an inclusive employer, we want to ensure that all candidates feel comfortable and can perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
What will you get in return?
Zurich offers a wide range of employee benefits to provide flexibility. Benefits include a 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to 20 additional days or sell some of your holiday.
Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK.
Be part of something great.
Be part of Zurich’s story and join a team that values diversity, wellbeing, and development.
Salesforce BA / Audit & Compliance (DevOps) in Fareham employer: Zurich Insurance
Zurich Insurance is an exceptional employer that prioritises employee wellbeing and development, offering a flexible work environment in Fareham/Swindon with options for part-time, job-share, or full-time roles. With a comprehensive benefits package including a generous pension scheme, annual bonuses, and private medical insurance, employees are supported in achieving a healthy work-life balance while contributing to meaningful projects within a diverse and collaborative team. Join us to be part of a company that values innovation, compliance, and continuous improvement in the ever-evolving landscape of insurance.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce BA / Audit & Compliance (DevOps) in Fareham
✨Tap into Compliance Networks
Join compliance and risk management networks like the Association of Compliance Professionals or local chapters. These communities often share part-time opportunities that might not be advertised widely, plus you'll build connections that could lead to your next gig.
✨Utilise Online Job Boards
Specific job boards like ComplianceCrossing or RiskJobs can help you zero in on part-time roles in compliance. Set up alerts for new listings so you're one of the first to apply—timeliness can really set you apart!
✨Tailor Your Networking Approach
When networking, focus on engaging with compliance professionals on platforms like LinkedIn or attending local industry meetups. Bring up specific laws or recent trends to show off your knowledge and make a memorable impression!
✨Leverage Internships for Part-Time Roles
If you've done an internship in compliance risk, reach out to your past supervisors or colleagues. They often know about part-time openings or can refer you to organisations like Zurich Insurance, potentially speeding up your job search.
We think you need these skills to ace Salesforce BA / Audit & Compliance (DevOps) in Fareham
Some tips for your application 🫡
Show Off Your Compliance Knowledge:When applying for a part-time role in compliance-risk, make sure your CV highlights any relevant coursework, certifications, or experience in regulatory frameworks. We want to see your understanding of compliance standards and risk management concepts, so don’t be shy about bragging about those modules or training programmes.
Demonstrate Analytical Skills:Compliance and risk roles are all about dealing with data, so be sure to showcase your analytical skills in your application. Include specific examples of how you've used analytical tools or methods to identify risk or ensure compliance in previous roles or projects. Trust us, this will make your application stand out!
Emphasise Your Availability:Since this is a part-time role, it's really important to communicate your availability clearly. In your cover letter, let us know your preferred hours and if you're flexible. This helps us see how you can fit into our team and the schedules we need to cover.
Tailor Your Cover Letter to Show Interest:In your cover letter, show us why you want to work in compliance-risk specifically for Zurich Insurance. Tell us about your passion for helping organisations maintain compliance and how you can contribute to our goals. Personalising this will definitely help make your application more memorable, so take that extra step!
How to prepare for a job interview at Zurich Insurance
✨Understand Regulatory Frameworks
For a role in compliance-risk, it's crucial to have a solid grasp of the relevant regulations and frameworks, like GDPR or anti-money laundering laws. Brush up on these areas, and be ready to discuss how your knowledge applies to scenarios you might face at Zurich Insurance.
✨Prepare Case Studies
Since we’re looking at a part-time gig, interviewers may want to see how you approach real-world problems. Prepare some case studies related to risk assessment or compliance frameworks that showcase your analytical skills and decision-making process. This will help you stand out as someone who's ready to jump into the action.
✨Show Off Your Detail Orientation
In compliance, attention to detail is everything. Bring examples from your past experiences where your diligence made a difference, whether that’s spotting a regulatory oversight or ensuring a process was followed to the letter. We want to highlight how this skill can benefit Zurich Insurance.
✨Connect Your Part-Time Availability
Make it clear how your part-time availability aligns with the needs of Zurich Insurance. Talk about how your time management skills will help you keep on top of tasks and responsibilities, ensuring you can maximise your impact even with part-time hours.
