At a Glance
- Tasks: Build relationships and deliver market-leading insurance solutions for customers and brokers.
- Company: Join a global leader in insurance with a focus on customer obsession.
- Benefits: Attractive salary, annual bonus, private medical insurance, and flexible holiday options.
- Other info: Hybrid work model with opportunities for career growth in a diverse environment.
- Why this job: Make a real impact by leading multinational programs and advocating for your team.
- Qualifications: Experience with customers and brokers, strong planning skills, and change management abilities.
The predicted salary is between 50000 - 65000 £ per year.
Working hours: Part‑time, job‑share or full‑time basis.
Salary: Attractive compensation package depending on experience plus an excellent benefits package.
Location: London, hybrid 3 days per week in the office.
Closing date: 16th June 2026
Overview: Customer obsession sits at the heart of our team. As a Multinational Program Coordinator you will build and foster long‑term, profitable relationships with customers and brokers, manage your own portfolio, and be the “go‑to” person for delivering market‑leading insurance solutions. The role involves identifying opportunities, understanding customer needs, and providing the best solutions available.
What will you be doing? You will provide strategic services, join the dots to see the bigger picture, and lead colleagues across CI UK and the wider Zurich global network to deliver multinational programs worldwide. You will establish and lead clear structures around expectations, timelines and delivery dates, advocate for junior team members, and use your communication and project management skills to work across functions, markets and cultures.
What are we looking for? We expect market‑facing experience working with customers and brokers, strong planning and prioritisation skills, and the ability to lead and implement change. You will coordinate the internal Zurich Service team, manage programme delivery to agreed standards, and oversee multinational network management. Knowledge of Zurich’s multinational proposition, global network, service capabilities and GPS principles is a plus but not essential.
What will you get in return?
- 12 % defined non‑contributory pension scheme
- Annual company bonus
- Private medical insurance
- Option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits
EEO Statement: We’re committed to treating all applicants fairly and with respect, irrespective of their background, sexual orientation, disability or any other protected characteristic. As an inclusive employer, we provide reasonable adjustments and practical support to all candidates during the interview and application process.
Multinational Program Manager employer: Zurich Insurance
As a leading employer in the insurance sector, we pride ourselves on fostering a culture of customer obsession and inclusivity. Our London-based team offers flexible working arrangements, an attractive compensation package, and a comprehensive benefits scheme, including a generous pension plan and private medical insurance. We are dedicated to employee growth, providing opportunities for professional development and the chance to work within a global network, making this an ideal environment for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Multinational Program Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who truly gets what they're about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Multinational Program Manager role. Keep it concise and focus on how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Multinational Program Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Multinational Program Manager role. Highlight your experience with customer relationships and project management, as these are key to what we’re looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show how you’ve successfully managed projects or built relationships with customers and brokers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of your qualifications and motivations.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Zurich Insurance
✨Know Your Customer Obsession
Since customer obsession is key for this role, make sure you can articulate how you've built and maintained strong relationships in your previous positions. Prepare examples that showcase your ability to understand customer needs and deliver tailored solutions.
✨Showcase Your Project Management Skills
Be ready to discuss your experience with project management. Highlight specific instances where you've led teams or coordinated projects across different functions. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Cultural Awareness
Given the multinational aspect of the role, it's important to show that you can work across cultures. Share experiences where you've successfully navigated cultural differences or collaborated with international teams, emphasising your adaptability and communication skills.
✨Prepare Questions About Their Multinational Proposition
Research Zurich’s multinational proposition and be prepared to ask insightful questions about it during the interview. This shows your genuine interest in the role and helps you understand how you can contribute to their global network.
