At a Glance
- Tasks: Build relationships and deliver market-leading insurance solutions for customers and brokers.
- Company: Join a global leader in insurance with a focus on customer obsession.
- Benefits: Attractive salary, annual bonus, private medical insurance, and flexible holiday options.
- Other info: Hybrid work model with opportunities for career growth in a supportive environment.
- Why this job: Make an impact by coordinating multinational programs and leading change across diverse teams.
- Qualifications: Experience with customers and brokers, strong planning skills, and project management abilities.
The predicted salary is between 45000 - 55000 £ per year.
Working hours: Part‑time, job‑share or full‑time basis.
Salary: Attractive compensation package depending on experience plus an excellent benefits package.
Location: London, hybrid 3 days per week in the office.
Closing date: 16th June 2026
Overview: Customer obsession sits at the heart of our team. As a Multinational Program Coordinator you will build and foster long‑term, profitable relationships with customers and brokers, manage your own portfolio, and be the “go‑to” person for delivering market‑leading insurance solutions. The role involves identifying opportunities, understanding customer needs, and providing the best solutions available.
What will you be doing? You will provide strategic services, join the dots to see the bigger picture, and lead colleagues across CI UK and the wider Zurich global network to deliver multinational programs worldwide. You will establish and lead clear structures around expectations, timelines and delivery dates, advocate for junior team members, and use your communication and project management skills to work across functions, markets and cultures.
What are we looking for? We expect market‑facing experience working with customers and brokers, strong planning and prioritisation skills, and the ability to lead and implement change. You will coordinate the internal Zurich Service team, manage programme delivery to agreed standards, and oversee multinational network management. Knowledge of Zurich’s multinational proposition, global network, service capabilities and GPS principles is a plus but not essential.
What will you get in return?
- 12 % defined non‑contributory pension scheme
- Annual company bonus
- Private medical insurance
- Option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits
EEO Statement: We’re committed to treating all applicants fairly and with respect, irrespective of their background, sexual orientation, disability or any other protected characteristic. As an inclusive employer, we provide reasonable adjustments and practical support to all candidates during the interview and application process.
Multinational Program Coordinator employer: Zurich Insurance
As a leading player in the insurance industry, our company offers an exceptional work environment in London, where customer obsession drives our success. We pride ourselves on a culture of inclusivity and support, providing employees with flexible working options, a competitive benefits package, and ample opportunities for professional growth within a global network. Join us to make a meaningful impact while enjoying a rewarding career that values your contributions and fosters collaboration across diverse teams.
StudySmarter Expert Advice🤫
We think this is how you could land Multinational Program Coordinator
✨Hit Up Local Insurance Events
Get yourself to local insurance meetups or networking events! These are goldmines for part-time positions, plus you get to connect with industry professionals who might just know about openings at places like Zurich Insurance. Don’t forget to chat up everyone – you never know who might have the inside track!
✨Join Insurance Communities
Dive into insurance forums or online communities. Places like LinkedIn groups or even specialty sites related to insurance are perfect for finding part-time gigs. Ask questions, share your goals, and let folks know you’re on the lookout – community members often share job leads that aren’t advertised widely.
✨Consider Remote Opportunities
Part-time roles can sometimes be remote, which opens up even more doors. Check out remote job boards specifically for insurance roles or on company websites like Zurich Insurance. You’d be surprised at how flexible some insurers are with part-time work!
✨Polish Your Cover Letter and Apply Directly
When you find a gig that’s a good fit, don’t just submit a standard application – tailor your cover letter to highlight your relevant skills and enthusiasm for the insurance industry. And hey, be sure to apply through our website! We love seeing strong candidates taking that extra step.
We think you need these skills to ace Multinational Program Coordinator
Some tips for your application 🫡
Highlight Your Insurance Knowledge:When applying for a part-time role in insurance, make sure to showcase any relevant knowledge or experience you have. This could include coursework, internships, or even personal projects related to risk assessment. The more you can emphasise your understanding of insurance products and principles, the better!
Tailor Your CV to Stand Out:Your CV should reflect not only your work history but also any certifications or courses you’ve completed in the insurance field. If you have any industry-specific qualifications such as CII (Chartered Insurance Institute), be sure to include them. Customise your CV for the role at Zurich Insurance by focusing on skills like communication and analytical thinking.
Express Your Availability and Flexibility:As you’re applying for a part-time position, it’s important to be clear about when you can work. Mention your availability in your cover letter to ensure Zurich Insurance knows you’re ready to jump in and assist their team. Flexibility can be a big plus in this industry!
Show Your Willingness to Learn:In your application, don’t hesitate to express your eagerness to grow within the insurance field. Highlight any ways you've actively sought to learn more about the industry, whether through courses, workshops, or reading up on the latest trends. This shows your commitment and can make your application pop!
How to prepare for a job interview at Zurich Insurance
✨Understand the Technical Basics
Make sure you're up to speed with the basic concepts of insurance, like risk assessment, policy types, and claims processing. We can’t stress enough how important it is to demonstrate that you grasp these fundamentals, as they often come up in interviews for roles like Multinational Program Coordinator at Zurich Insurance.
✨Showcase Your Customer Service Skills
In the insurance industry, interaction with clients is key. Be prepared to share examples of how you’ve handled customer queries or complaints, especially in a part-time capacity. We want to see that you can build rapport and deliver clear explanations—this can make or break your chances at Zurich Insurance.
✨Prepare for Scenario-Based Questions
You might face questions that put you in specific situations, e.g., 'How would you handle a dissatisfied customer?' Practice thinking through these scenarios so you can showcase your problem-solving skills and customer service knowledge fluidly when asked during the interview.
✨Flexibility and Availability is Key
As a part-time candidate, it's crucial to be clear about your availability during the interview. We should highlight that we're eager to fit into the team’s schedule while adapting to peak times or unusual circumstances in the insurance sector—show that you're committed to working alongside them effectively.
