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For Companies At a Glance
- Tasks: Lead a dynamic pricing team and drive innovative strategies for retail pricing excellence.
- Company: Join a forward-thinking company shaping the future of retail pricing.
- Benefits: Enjoy a competitive salary, generous holiday, and flexible working options.
- Why this job: Make a real impact in a strategic leadership role with growth opportunities.
- Qualifications: Seeking a qualified actuary with strong leadership and pricing expertise.
- Other info: Embrace a culture of collaboration and continuous improvement in a supportive environment.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Head of Retail Pricing at Zurich Insurance. This role can be part-time, job-share or full-time. Location options: London, Birmingham, or Whitley. Regular travel to the London office is required.
Package: Competitive salary + £7,608 car allowance + 25% bonus opportunity
Closing date for applications: 31st October 2025
The opportunity
Are you a visionary leader ready to shape the future of retail pricing? Do you have the strategic mindset, curiosity and energy to inspire a high-performing team, drive innovation and deliver commercial impact? We’re looking for a forward-thinking Head of Retail and Zurich Municipal Pricing to lead our UK-based team of approximately 40, challenge the status quo, and deliver pricing excellence across our Retail and Zurich Municipal portfolio.
Our Retail and Zurich Municipal (ZM) portfolios include high-volume portfolios, such as traded fast flow and delegated business, as well as oversight of more complex Mid-Market, case underwritten and High Net Worth (HNW) segments. This newly created role, reporting directly to the Chief Underwriting Officer (CUO), sits within the underwriting leadership team and plays a pivotal role in shaping the continuous improvement of the pricing function. You will balance BAU priorities with long-term strategic deliverables, ensuring both immediate and future business impact. You’ll drive prioritization of deliverables, collaborating across teams and focusing resources on high-impact projects. You’ll bring expertise in both direct and delegated authority pricing, ensuring alignment with underwriting performance and our commercial objectives.
Flexible working is available (part-time, flexible hours, job share, some homeworking or compressed hours). Please discuss any flexibility needs at interview.
What will you be doing?
- Lead and develop a high-performing pricing team, fostering a culture of collaboration, innovation, and continuous improvement.
- Set the strategic direction for UK retail pricing, including strategic and tactical development plans for pricing tools, models, data and analysis, and driving the actuarial components of the agreed strategy.
- Lead and manage both BAU and long-term deliverables, ensuring clear business impact and regular review of priorities with an agile mindset.
- Translate complex pricing analysis into clear, actionable insights and recommended action plans for Retail and ZM leaders to deliver outcomes at pace.
- Provide strategic direction, lead and support the implementation of model price, rate revisions, rate development, competitor benchmarking, and rate proposals for case and portfolio rated business.
- Proactively engage stakeholders across the business, fostering collaboration, debate and influencing outcomes on strategic portfolio and individual account pricing decisions.
- Lead pricing governance for Retail and ZM, ensuring delivery within UK and group guidelines and compliance with FCA, CBI and other regulator pricing rules.
- Lead, mentor and develop actuarial professionals; manage talent development, succession planning, budget and expenses for the department.
- Work closely with the Head of Commercial Pricing and UK CPA to drive cross-functional pricing and broader team initiatives.
- Be a key member of the Underwriting Leadership team, bringing senior leadership experience and taking ownership of outcomes.
What are we looking for?
- A strategic leader with strong experience in retail pricing and a proven track record of delivering commercial value through data-driven strategies in a fast-paced environment.
- Qualified actuary (or equivalent analytical background) with deep technical expertise in pricing methodologies, modelling, and digital solutions. (AI/data enrichment highly desirable).
- Commercial acumen aligned with Zurich UK’s strategic focus; ability to translate market insights into pricing actions that drive profitable growth.
- Leadership experience across pricing teams, with a record of developing and inspiring high-performing teams.
- Strategic mindset to shape and evolve retail pricing capabilities in support of Zurich’s go-to-market strategy and business objectives.
- Change leadership, driving innovation through data, technology, and advanced analytics to enhance pricing sophistication and underwriting performance.
- Excellent communication skills, with the ability to simplify and convey complex pricing concepts to technical and non-technical audiences.
Certification & regulatory
This role is a Certification Regime role subject to Fitness & Propriety standards under the Senior Managers and Certification Regime (SM&CR). The successful candidate will be offered the position subject to the successful completion of Regulatory Reference requirements.
As an inclusive employer, we welcome reasonable adjustments or practical support needed when you apply.
What will you get in return?
Zurich offers a wide range of employee benefits to suit different needs, including a 12% defined non-contributory pension, annual company bonus, private medical insurance, and the option to buy up to 20 additional days of holiday or sell some holidays. Further information is available via the Employee Benefits page.
Who we are: Zurich aspires to be a responsible, impactful business and the best global insurer. We are a diverse, inclusive employer with a global footprint and a focus on sustainable impact and wellbeing for our people.
We’re committed to fair recruitment and supporting employees through training and development. If you’re interested in a dynamic and challenging environment, Zurich could be the place for you. Be part of something great.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Finance
Industries
- Insurance and Financial Services
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Head of Retail Pricing employer: Zurich Insurance
Contact Detail:
Zurich Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail Pricing
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your vision aligns with their goals, especially in retail pricing. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers. Focus on articulating your strategic mindset and how you’ve driven innovation in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Head of Retail Pricing
Some tips for your application 🫡
Show Your Strategic Mindset: When writing your application, make sure to highlight your strategic thinking skills. We want to see how you can shape and evolve retail pricing capabilities, so share examples of how you've done this in the past!
Keep It Clear and Concise: We love a good story, but when it comes to your application, clarity is key! Make sure to translate any complex pricing concepts into straightforward language that showcases your expertise without overwhelming us.
Demonstrate Leadership Experience: As a potential leader for our pricing team, it's crucial to showcase your leadership experience. Share specific instances where you've inspired and developed high-performing teams, and how you foster collaboration and innovation.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Zurich Insurance
✨Know Your Numbers
As a Head of Retail Pricing, you'll need to demonstrate your deep understanding of pricing methodologies and data analysis. Brush up on key metrics and be ready to discuss how you've used data-driven strategies to deliver commercial value in previous roles.
✨Showcase Your Leadership Style
This role requires leading a high-performing team, so be prepared to share examples of how you've inspired and developed teams in the past. Highlight your approach to fostering collaboration and innovation, and how you’ve successfully managed both BAU and long-term projects.
✨Prepare for Strategic Discussions
Expect to engage in conversations about strategic direction and market insights. Think about how you can translate complex pricing analysis into actionable insights. Be ready to discuss specific examples where your strategic mindset has led to successful outcomes.
✨Emphasise Communication Skills
You'll need to simplify complex pricing concepts for various audiences. Prepare to demonstrate your communication skills by discussing how you've effectively conveyed technical information to non-technical stakeholders in the past, ensuring everyone is on the same page.