Head of Casualty & Business Resilience UK
Head of Casualty & Business Resilience UK

Head of Casualty & Business Resilience UK

Cardiff Full-Time 43200 - 72000 £ / year (est.) No home office possible
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Zurich Insurance

At a Glance

  • Tasks: Lead and develop UK Casualty and Business Resilience teams, shaping innovative consulting solutions.
  • Company: Join Zurich Insurance, a global leader in insurance with a commitment to sustainability and community impact.
  • Benefits: Enjoy flexible working options, a generous pension scheme, annual bonuses, and private medical insurance.
  • Why this job: Be part of a diverse team that values creativity and offers opportunities for personal and professional growth.
  • Qualifications: Seeking experienced leaders with strong problem-solving skills and expertise in risk management or engineering.
  • Other info: This role is home-based with travel required; flexibility is encouraged to suit your lifestyle.

The predicted salary is between 43200 - 72000 £ per year.

Head of Casualty & Business Resilience UK

Join to apply for the Head of Casualty & Business Resilience UK role at Zurich Insurance

Head of Casualty & Business Resilience UK

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Join to apply for the Head of Casualty & Business Resilience UK role at Zurich Insurance

Working hours: This role is available on a part-time, job-share and full-time basis
Location: Home Based
Closing Date for applications: 22nd August 2025
The opportunity:
This is an exciting opportunity to work within Zurich Resilience Solutions UK to lead and develop our UK Casualty and Business Resilience Risk Engineering teams. This instrumental role will require a clear vision & strategy and a leader who can build a consulting culture and capability. This role involves shaping high-impact solutions, enhancing and expanding technical expertise, fostering internal and external relationships and ensuring the delivery of innovative value-driven consulting services.
Demonstrated success in leading high-performing teams and achieving commercial growth is a core requirement.
The role is home based but successful candidates will need to regularly travel domestically and occasionally overseas.
Working with Zurich Resilience Solutions as part of the wider Zurich Insurance Group will allow you to further develop your career in a diverse and inclusive environment presenting a wide range of development opportunities both locally and globally.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What will you be doing?

  • Strategic Leadership, lead initiatives to grow revenue and deliver services profitably, ensuring commercial targets are met through strategic execution and efficient delivery.
  • Team Leadership & People Development, provide strong leadership, coaching and technical mentoring to the Casualty risk engineering teams.
  • Partnerships & Customer engagement, support key customers and brokers with executive level risk engineering consultation.
  • Stakeholder collaboration, collaborate closely with business partners to integrate risk engineering insights into market facing teams.
  • Track teams’ income and productivity to deliver agreed targets, while controlling the cost base to deliver profitable results.
  • Business development & thought leadership, act as a visible thought leader in the industry, representing our expertise at industry forums, conferences and with major clients. Stay current with emerging risks and trends and guide the team in developing new propositions to address these challenges.

What are we looking for?

  • Experienced people leader
  • Strong problem-solving skills.
  • Great communicator.
  • Experience in change management.
  • Strong stakeholder management.
  • Commercial & Market experience
  • Strong fiscal discipline with experience of managing budgets preferably in a P&L environment.
  • Ideally a Degree in Engineering, Safety Management, Risk Management or equivalent.
  • Extensive technical expertise in Casualty Risk Engineering, Business Resilience or Enterprise Risk Management, preference for General and Product Liability expertise.

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
Follow the link for more information about our benefits – Employee benefits | Working at Zurich Insurance UK
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you\’re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions – then Zurich could be just the place for you. Be part of something great.
Our Culture
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    General Business

  • Industries

    Insurance and Financial Services

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Head of Casualty & Business Resilience UK employer: Zurich Insurance

Zurich Insurance is an exceptional employer that prioritises employee wellbeing and offers a flexible working environment, allowing for part-time, job-share, and full-time options. With a strong commitment to diversity and inclusion, employees benefit from extensive development opportunities and a supportive culture that encourages creativity and initiative. The company's robust benefits package, including a generous pension scheme and private medical insurance, further enhances the appeal of working in a dynamic and impactful role within the insurance industry.
Zurich Insurance

Contact Detail:

Zurich Insurance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Casualty & Business Resilience UK

✨Tip Number 1

Familiarise yourself with Zurich's core values and mission. Understanding their commitment to diversity, inclusion, and sustainability will help you align your vision with theirs during discussions.

✨Tip Number 2

Network with current or former employees of Zurich Insurance. Engaging with them can provide valuable insights into the company culture and expectations for the Head of Casualty & Business Resilience role.

✨Tip Number 3

Stay updated on industry trends and emerging risks in casualty risk engineering and business resilience. Being knowledgeable about current challenges will position you as a thought leader during interviews.

✨Tip Number 4

Prepare to discuss your leadership style and experiences in developing high-performing teams. Be ready to share specific examples of how you've driven commercial growth and fostered collaboration in previous roles.

We think you need these skills to ace Head of Casualty & Business Resilience UK

Strategic Leadership
Team Leadership
Coaching and Mentoring
Stakeholder Management
Commercial Acumen
Change Management
Problem-Solving Skills
Excellent Communication Skills
Business Development
Technical Expertise in Casualty Risk Engineering
Knowledge of Business Resilience
Fiscal Discipline
Ability to Develop High-Impact Solutions
Networking and Relationship Building
Adaptability to Emerging Risks and Trends

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in casualty risk engineering and business resilience. Use specific examples that demonstrate your leadership skills and commercial growth achievements.

Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your vision for the role and how your background aligns with Zurich's goals. Mention your experience in leading high-performing teams and your approach to fostering a consulting culture.

Highlight Relevant Skills: Emphasise your strong problem-solving abilities, stakeholder management experience, and any change management expertise. These are key attributes that Zurich is looking for in a candidate.

Showcase Your Thought Leadership: If you have participated in industry forums or conferences, mention these experiences. Demonstrating your visibility as a thought leader can set you apart from other candidates.

How to prepare for a job interview at Zurich Insurance

✨Showcase Your Leadership Skills

As a candidate for the Head of Casualty & Business Resilience UK role, it's crucial to demonstrate your leadership experience. Prepare specific examples of how you've successfully led teams, driven change, and achieved commercial growth in previous roles.

✨Understand the Industry Trends

Stay updated on emerging risks and trends in casualty risk engineering and business resilience. Be ready to discuss how these trends could impact Zurich Insurance and how you would guide your team to develop innovative solutions.

✨Emphasise Stakeholder Management

Highlight your experience in managing relationships with key stakeholders, including customers and brokers. Prepare to discuss how you've effectively collaborated with partners to integrate risk engineering insights into market-facing teams.

✨Communicate Your Vision

Articulate a clear vision and strategy for the role. Be prepared to explain how you would build a consulting culture within the team and what steps you would take to enhance technical expertise and deliver value-driven consulting services.

Head of Casualty & Business Resilience UK
Zurich Insurance
Location: Cardiff
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