Deal Manager

Working hours: This role is available on a part-time, job-share or full-time basis.

Location: London, Hybrid

Closing date for applications: 3rd June 2026

The opportunity: We’re looking for a highly skilled and motivated Deal Manager to join our team. In this role, you’ll work closely with Sales, Underwriting, Operations, and Governance teams to shape tender responses and secure new business. You’ll lead the delivery of complex opportunities, partnering with brokers to refine propositions and enhance performance across new and existing arrangements. You’ll also manage our existing portfolio, driving underwriting and performance reviews while maintaining strong broker relationships. Success in this role means meeting key KPIs—such as run rates, CCRs, and renewal retention—while delivering exceptional outcomes for internal and external stakeholders. If you thrive on variety, complexity, and making an impact, this role is for you.

Key responsibilities:

• Tender responses: Lead the development of formal and informal tender submissions in collaboration with Sales, Underwriting, and Governance teams.
• Deal Implementation: Assess and implement complex opportunities, ensuring alignment with underwriting appetite and authority sign-off.
• Due diligence: Coordinate underwriting and due diligence across all lines of business and partners.
• Performance management: Monitor and report on deal performance, implementing corrective actions where needed.
• Pipeline development: Support Sales in maintaining a robust portfolio and pipeline within Salesforce.
• Retention: Drive retention through regular performance reviews and remedial actions.
• Expert support: Provide guidance to partners, ensuring compliance and business objectives are met.
• Governance & best practice: Conduct audits and share best practices to improve deal delivery.

Key relationships:

• Internal: Engage with stakeholders across all segments and sectors of the UK business, including Retail and CI Senior Leadership teams, Heads of Regions, Line of Business Heads, Strategic Account Managers, Senior Broker Relationship Managers, TAMs, and others.
• External: Build strong relationships with brokers and network partners through face-to-face meetings, webinars, and team sessions, delivering exceptional customer service during onboarding and beyond.

Your skills and experience:

• Working towards CII qualifications and willing to gain underwriting authority.
• Strong understanding of underwriting and sales principles.
• Ability to interpret and communicate underwriting strategy across UKGI.
• Highly numerate with strong analytical and organisational skills.
• Excellent communication, presentation, and stakeholder management abilities.

Benefits:

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits.

EEO Statement: We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic. As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.