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- Tasks: Provide administrative support and deliver excellent customer service to our High Net Worth brokers.
- Company: Join Zurich, a leading global insurer with a strong commitment to diversity and inclusion.
- Benefits: Enjoy flexible working hours, competitive salary, and a range of employee benefits tailored to your needs.
- Why this job: Kickstart your career in insurance while being part of a supportive and high-performing team.
- Qualifications: Strong communication skills, attention to detail, and a collaborative team spirit are essential.
- Other info: Be part of a company that values wellbeing and offers continuous development opportunities.
The predicted salary is between 24000 - 26000 £ per year.
Working hours: This role is available on a part-time, job-share or full-time basis.
Location: Chipping Norton or Manchester, Hybrid.
Salary: £24,000 to £26,000 depending on experience plus excellent company benefits.
Closing date for applications: 10th February 2026.
Overview
The opportunity: Are you looking for an opportunity to build a meaningful career in Insurance while being part of a diverse, supportive, and high‑performing team? We’re looking for an enthusiastic Business Support Administrator to join our Zurich Private Clients (ZPC) team. In this role, you will play a key part in delivering excellent customer service by processing enquiries from our High Net Worth brokers and providing day‑to‑day support to our market underwriting team. If you’re organised, proactive and enjoy working collaboratively, this could be the perfect next step for you.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
Responsibilities
- Providing day‑to‑day administrative support to ensure team and business objectives are met.
- Delivering excellent customer service by understanding customer needs and responding effectively.
- Handling telephone and electronic enquiries from customers and accurately inputting details into our underwriting and support systems.
- Supporting the wider ZPC team with non‑routine tasks where required.
- Sharing knowledge across the team by providing coaching and training to colleagues.
Qualifications
- Excellent written and verbal communication skills.
- A strong team ethos with a collaborative approach.
- High attention to detail and a methodical way of working.
- A focus on delivering high‑quality outcomes and meeting deadlines.
What you’ll get in return
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
Our commitment to inclusion
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
Who we are
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We’ve made a promise to focus on sustainable impact, care for wellbeing, and develop the skills needed for our future. If you’re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions, Zurich could be just the place for you. Be part of something great.
Our culture: At Zurich, our sense of community is strong and we’re passionate about diversity and inclusion. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of background, beliefs, or culture. We want our employees to reflect the diversity of our customers and are committed to treating all applicants fairly and with respect, irrespective of background, disability or any other protected characteristic.
We’ve an environment that places importance on wellbeing from physical, mental, social, and financial perspectives. We work with wellbeing partners and industry experts to provide support and development opportunities. We’re also committed to continuous improvement and offer access to training and development opportunities. We’re passionate about supporting employees to help others by getting involved in volunteering and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK.
So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
Business Support Administrator in Chipping Norton employer: Zurich Insurance
Contact Detail:
Zurich Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Chipping Norton
✨Tip Number 1
Network like a pro! Reach out to current employees at Zurich or in the insurance industry on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like the Business Support Administrator.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that showcase your organisational skills and attention to detail.
✨Tip Number 3
Show your enthusiasm for the role! During the interview, express why you’re excited about working with the Zurich Private Clients team and how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Business Support Administrator in Chipping Norton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your relevant experience and skills that align with the job description, especially your communication and organisational abilities.
Show Your Enthusiasm: Let your passion for the insurance industry shine through in your application. We want to see your enthusiasm for delivering excellent customer service and how you can contribute to our supportive team culture.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application is received properly and allows us to process it efficiently. Plus, you’ll get a feel for our company culture while you’re at it!
How to prepare for a job interview at Zurich Insurance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with the key tasks like providing administrative support and delivering excellent customer service. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since excellent written and verbal communication is crucial for this role, prepare examples that highlight your ability to communicate effectively. Think about times when you’ve successfully handled enquiries or collaborated with a team, and be ready to share those stories.
✨Emphasise Your Organisational Skills
Being organised and detail-oriented is key in this position. Bring up specific instances where your methodical approach helped you meet deadlines or manage multiple tasks. This will show that you can handle the day-to-day demands of the job.
✨Ask About Flexibility Options
Since the company values flexibility, don’t hesitate to discuss your own needs during the interview. This shows that you’re proactive and willing to find a working arrangement that benefits both you and the team. It’s a great way to start a conversation about work-life balance.
