Broker Relationship Manager: 12 month fixed term contract in Cardiff

Working hours: This role is available on a part-time, job-share or full-time basis. Location: South West (including Devon, Cornwall, Somerset, Wiltshire and Gloucester and South Wales). You will be expected to travel to visit your broker panel locations.

The opportunity: Are you looking for an exciting new opportunity where you’ll get to develop and grow relationships with brokers? Our Broker Relationship Manager role could be just the one for you! At Zurich, we put our customer and broker panel needs at the heart of everything we do through our range of products and services. We are committed to helping you grow for the future, building on your existing sales, product, and market knowledge. We are seeking a highly motivated and experienced Broker Relationship Manager to join our team on a 12 month fixed term contract. The successful candidate will be responsible for managing and developing new and growing broker relationships. This role requires a strategic thinker with exceptional interpersonal skills and a deep understanding of the insurance industry.

Key responsibilities:

• Management and development of new and growing broker relationships.
• Development responsibility for broker panel. These accounts will vary in size, complexity or how technical they are in nature.
• Working with minimal supervision you will be responsible for delivery of own sales and business performance targets.
• Work with all brokers on panel to educate and implement new initiatives and drive pipeline, as well as other sales campaigns and appropriate marketing.
• Identifying actual and potential customers or intermediary needs and meet those from the various products and propositions that exist within the business.
• Complete a granular evaluation of your broker panel to drive maximum share of wallet.
• Always represent Zurich in a professional manner.
• Achieve minimum required standard for completion of all essential business tools.
• Implement the Zurich distribution strategy and objectives through all allocated brokers.
• Gaining and feeding back market intelligence/activity.
• Carry out presentations and sales training for new product launches.
• Working alongside Underwriters and the wider business to provide brokers with a market leading service proposition.

Your skills and experience:

• In-depth knowledge of market dynamics, product details, and technical aspects, with a strong drive to continuously improve.
• Adherence to industry standards and best practices.
• Well-versed in the unique characteristics and trends of the UK General Insurance market.
• Proven ability to forge strong connections with brokers.
• Effective collaborator with a strong ability to work within a team environment.
• Excellent verbal and written communication abilities to articulate ideas clearly and confidently.
• Skilled in managing your schedule and prioritising tasks based on urgency and business needs.
• Ability to oversee and drive successful outcomes in these areas.
• Exceptional planning skills to manage your diary effectively and prioritise tasks critical to business success.

What will you get in return? Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non‑contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits.

Your application: We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic. As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to recruitment@uk.zurich.com.