Broker Relationship Manager

Broker Relationship Manager

Croydon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build and nurture relationships with brokers while driving sales and business performance.
  • Company: Join Zurich, a leading global insurer committed to diversity and inclusion.
  • Benefits: Enjoy flexible working options, competitive pension, annual bonuses, and private medical insurance.
  • Why this job: Make a real impact in the insurance industry while developing your career.
  • Qualifications: Experience in broker relations and a passion for the insurance market.
  • Other info: Be part of a supportive community focused on wellbeing and continuous improvement.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Working hours: This role is available on a part-time, job-share or full-time basis.

Location: South East (primarily Kent/Surrey/Essex) or East Anglia Region, with travel to our Croydon / Chelmsford Offices. You will be expected to travel to visit your broker panel locations.

Closing date for applications: 10th February 2026.

The opportunity: Are you looking for an exciting new opportunity where you’ll get to develop and grow relationships with brokers? Our Broker Relationship Manager role could be just the one for you!

At Zurich, we put our customer and broker panel needs at the heart of everything we do through our range of products and services. We are committed to helping you grow for the future, building on your existing sales, product, and market knowledge.

We are seeking a highly motivated and experienced Broker Relationship Manager to join our team. The successful candidate will be responsible for managing and developing new and growing broker relationships. This role requires a strategic thinker with exceptional interpersonal skills and a deep understanding of the insurance industry.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

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Broker Relationship Manager employer: Zurich Insurance

At Zurich, we pride ourselves on being an exceptional employer, offering a flexible work culture that accommodates part-time, job-share, and full-time arrangements to suit diverse lifestyles. Our commitment to employee growth is evident through comprehensive training opportunities and a strong focus on wellbeing, ensuring our team members thrive both personally and professionally. Located in the vibrant South East region, with access to our Croydon office, we foster a community that values diversity and inclusion, making it a rewarding place to build a meaningful career.
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Contact Detail:

Zurich Insurance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Broker Relationship Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, or even reach out to brokers on LinkedIn. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Prepare for those interviews! Research the company and its products inside out. Think about how your experience aligns with their needs and be ready to share specific examples of how you've successfully managed broker relationships in the past.

✨Tip Number 3

Show your personality! When you get the chance to meet potential employers, let your passion for the role shine through. Be genuine and enthusiastic about how you can contribute to their team and help grow broker relationships.

✨Tip Number 4

Don’t forget to follow up! After an interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show that you’re genuinely interested in the role.

We think you need these skills to ace Broker Relationship Manager

Broker Relationship Management
Sales Performance Management
Market Intelligence Gathering
Communication Skills
Interpersonal Skills
Strategic Thinking
Team Collaboration
Time Management
Presentation Skills
Insurance Industry Knowledge
DIP CII Qualification (or working towards it)
Customer Needs Assessment
Planning and Organisational Skills
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing broker relationships. Use specific examples that showcase your skills and how they align with what we're looking for at Zurich.

Showcase Your Knowledge: Demonstrate your understanding of the insurance industry and market dynamics in your application. We want to see that you’re not just familiar with the basics, but that you can bring valuable insights to our team.

Be Professional Yet Authentic: While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re looking for someone who can build strong connections with brokers, so showing your interpersonal skills in your writing is key!

Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, it’ll go directly to our recruitment team, and you’ll be one step closer to joining us at Zurich!

How to prepare for a job interview at Zurich Insurance

✨Know Your Brokers

Before the interview, research the brokers you’ll be working with. Understand their needs, challenges, and how Zurich’s products can help them. This will show your commitment to building strong relationships and your proactive approach.

✨Showcase Your Interpersonal Skills

As a Broker Relationship Manager, your ability to connect with people is crucial. Prepare examples of how you've successfully built relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Demonstrate Industry Knowledge

Brush up on the latest trends and dynamics in the UK General Insurance market. Be ready to discuss how these trends impact brokers and how you can leverage this knowledge to drive sales and improve relationships.

✨Ask Thoughtful Questions

Prepare insightful questions about Zurich’s distribution strategy and how they support their brokers. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals.

Broker Relationship Manager
Zurich Insurance
Location: Croydon

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