Head of Artificial Intelligence

Working hours: This role is available on a part-time, job-share or full-time basis.

Salary: Lucrative compensation and benefits package

Location: London, hybrid working with occasional travel to other offices.

Closing date for applications: 19th December 2025

The Opportunity

Are you ready to shape the future of AI at Zurich? We’re looking for a leader with vision to define, drive, and deliver our AI strategy. You’ll use cutting-edge technology to create smarter solutions that benefit our business, our people, and our customers. Join us and help Zurich lead the way in innovation.

What you’ll be doing?

• Set the overall AI strategy and direction, aligning innovation with business goals and industry advancements.
• Partner with executive stakeholders to identify and scope AI solution opportunities.
• Lead the design, development, prioritisation, and execution of AI initiatives, ensuring they meet business and technical requirements.
• Oversee data analysis, preprocessing, and feature engineering for robust model development.
• Champion AI projects from concept to production, including integration, monitoring, and performance evaluation.
• Manage complex matrix stakeholder relationships, including proven success in engaging C-suite leadership.
• Deliver both strategic and transformative AI initiatives across regional and global enterprise settings.
• Ensure AI solutions meet regulatory requirements and standards.
• Mentor and support AI solution teams, fostering a culture of learning and collaboration.
• Stay ahead of AI trends, emerging technologies, and best practices, bringing fresh ideas to Zurich.
• Build and maintain strong relationships with internal and external stakeholders, promoting the value and impact of AI.

What we’re looking for?

• Proven experience in leading AI solution development and implementation within a complex, highly regulated business environment.
• Track record of delivering strategic and transformative AI initiatives in regional and global enterprises.
• Experience working with C-suite leaders and navigating complex matrix stakeholder environments.
• Strong understanding of AI technologies, data science, and solution delivery lifecycle.
• Ability to set strategic direction, define standards, and drive adoption of best practices.
• Excellent leadership, communication, and mentoring skills.
• Proactive approach to personal development and performance improvement, demonstrating Zurich’s corporate values.
• Passion for driving innovation and continuous improvement.
• Experience in financial services or insurance domains is preferred, but significant experience in other regulated domains will also be considered.
• Experience in managing change, influencing stakeholders, and building high‑performing teams.

Ready to make a difference at Zurich? Apply now and help us create a brighter future together.

What will you get in return?

Everyone's different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non‑contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you’re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.