At a Glance
- Tasks: Help design and manage protection products that secure customers' financial futures.
- Company: Join Zurich, a leading global insurer with a strong commitment to diversity and inclusion.
- Benefits: Enjoy flexible working, competitive salary, 12% pension scheme, and private medical insurance.
- Other info: Opportunities for personal development and becoming a subject matter expert.
- Why this job: Be part of a dynamic team making a real impact in the financial services industry.
- Qualifications: Eager learners with some experience in teamwork and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Working hours: 35 Hours per week - This role is available on a part-time, job-share or full-time basis.
Location: Flexible/Hybrid – Some travel to our Life Head Office in Swindon.
Salary: Competitive salary plus an excellent benefits package.
Closing date for applications: 29th July 2026.
The opportunity:
We aim to be the best retail protection provider in the UK, offering a great experience for our advisers, customers, and staff. We have an exciting opportunity for a Retail Protection Product Consultant to join our team. You'll help design, implement, and manage Zurich’s protection products that our customers need to secure their financial futures. This role lets you support every stage of delivering our protection product development plan. You'll work in multi-functional teams to balance speed to market, project costs, regulatory compliance, and shareholder return. You'll make sure all proposition developments are designed and implemented with good customer outcomes as the main focus.
We are looking for someone who puts customers first and knows the UK financial services market well. Ideally, you have experience in retail protection. You should be eager to learn and understand the entire customer journey to make sure our protection plans always deliver good results for customers.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What will you be doing?
- You’ll work with colleagues from Proposition Development and other functional areas to define requirements and work with our third party software partners to implement and maintain new and existing propositions on our Life Protection Platform.
- Assist proposition colleagues to analyse the protection market, competitors and customer needs to identify gaps and opportunities where Zurich could create commercial advantage.
- Assist in completing feasibility assessment of new product ideas, build business cases, and recommend whether to proceed, including data analysis to support such assessments.
- Support proposition led projects to refresh, upgrade, or create new protection propositions.
- Collaborate with experts from all areas of the business to ensure changes meet customer needs, offering personalisation and flexibility efficiently and cost-effectively.
- Identify, monitor, and mitigate delivery and regulatory risks before launch.
- Follow product development and risk & compliance procedures.
- Help develop and maintain our propositions on industry quote portals and best advice systems.
- Understand regulatory changes and their impact on the protection market.
- Work with proposition colleagues and other subject matter experts to assess what changes are needed to stay compliant, supporting their definition and ultimate implementation.
- Desire to become a retail protection expert able to support and help other areas as required.
- Develop and maintain a network of experts in all relevant areas.
What are we looking for?
- Someone towards the start of their career who is keen to learn and carve out a career in UK Life Financial Services.
- A desire to become a subject matter expert in the UK Life and Retail Protection market.
- A passion for being part of our journey to protect customers’ financial futures.
- Some experience in working in successful teams.
- Effective communication skills tailored to each situation, ensuring all stakeholders can contribute and feel listened to.
- A self-starter with a growth mindset, comfortable thinking creatively to overcome project delivery obstacles and challenges to meet customer and business needs.
- Comfortable using data, research, and customer and adviser feedback to deliver business results.
- A strength in logical thinking and problem solving.
- Comfortable consistently applying attention to detail.
- Take action to manage your personal development.
- Specifically, you will be committed to developing your protection subject matter expertise and LPP systems understanding to provide technical advice and guidance across the business, ultimately becoming a SME for LPP systems.
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
Retail Protection Delivery Consultant in Bristol employer: Zurich Insurance Group
Zurich is an exceptional employer that prioritises employee wellbeing and development, offering a flexible work environment that accommodates various working styles, including part-time and hybrid options. With a strong commitment to diversity and inclusion, employees are encouraged to bring their authentic selves to work while benefiting from a comprehensive range of training opportunities and a generous benefits package, including a 12% pension scheme and private medical insurance. Join us in making a meaningful impact in the financial services sector, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Protection Delivery Consultant in Bristol
✨Hit Up Local Insurance Events
Get yourself to local insurance meetups or networking events! These are goldmines for part-time positions, plus you get to connect with industry professionals who might just know about openings at places like Zurich Insurance Group. Don’t forget to chat up everyone – you never know who might have the inside track!
✨Join Insurance Communities
Dive into insurance forums or online communities. Places like LinkedIn groups or even specialty sites related to insurance are perfect for finding part-time gigs. Ask questions, share your goals, and let folks know you’re on the lookout – community members often share job leads that aren’t advertised widely.
✨Consider Remote Opportunities
Part-time roles can sometimes be remote, which opens up even more doors. Check out remote job boards specifically for insurance roles or on company websites like Zurich Insurance Group. You’d be surprised at how flexible some insurers are with part-time work!
✨Polish Your Cover Letter and Apply Directly
When you find a gig that’s a good fit, don’t just submit a standard application – tailor your cover letter to highlight your relevant skills and enthusiasm for the insurance industry. And hey, be sure to apply through our website! We love seeing strong candidates taking that extra step.
We think you need these skills to ace Retail Protection Delivery Consultant in Bristol
Some tips for your application 🫡
Highlight Your Insurance Knowledge:When applying for a part-time role in insurance, make sure to showcase any relevant knowledge or experience you have. This could include coursework, internships, or even personal projects related to risk assessment. The more you can emphasise your understanding of insurance products and principles, the better!
Tailor Your CV to Stand Out:Your CV should reflect not only your work history but also any certifications or courses you’ve completed in the insurance field. If you have any industry-specific qualifications such as CII (Chartered Insurance Institute), be sure to include them. Customise your CV for the role at Zurich Insurance Group by focusing on skills like communication and analytical thinking.
Express Your Availability and Flexibility:As you’re applying for a part-time position, it’s important to be clear about when you can work. Mention your availability in your cover letter to ensure Zurich Insurance Group knows you’re ready to jump in and assist their team. Flexibility can be a big plus in this industry!
Show Your Willingness to Learn:In your application, don’t hesitate to express your eagerness to grow within the insurance field. Highlight any ways you've actively sought to learn more about the industry, whether through courses, workshops, or reading up on the latest trends. This shows your commitment and can make your application pop!
How to prepare for a job interview at Zurich Insurance Group
✨Understand the Technical Basics
Make sure you're up to speed with the basic concepts of insurance, like risk assessment, policy types, and claims processing. We can’t stress enough how important it is to demonstrate that you grasp these fundamentals, as they often come up in interviews for roles like Retail Protection Delivery Consultant at Zurich Insurance Group.
✨Showcase Your Customer Service Skills
In the insurance industry, interaction with clients is key. Be prepared to share examples of how you’ve handled customer queries or complaints, especially in a part-time capacity. We want to see that you can build rapport and deliver clear explanations—this can make or break your chances at Zurich Insurance Group.
✨Prepare for Scenario-Based Questions
You might face questions that put you in specific situations, e.g., 'How would you handle a dissatisfied customer?' Practice thinking through these scenarios so you can showcase your problem-solving skills and customer service knowledge fluidly when asked during the interview.
✨Flexibility and Availability is Key
As a part-time candidate, it's crucial to be clear about your availability during the interview. We should highlight that we're eager to fit into the team’s schedule while adapting to peak times or unusual circumstances in the insurance sector—show that you're committed to working alongside them effectively.
