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- Tasks: Provide essential admin support and deliver top-notch customer service to our High Net Worth brokers.
- Company: Join Zurich, a leading global insurer with a strong commitment to diversity and inclusion.
- Benefits: Enjoy flexible working, competitive salary, generous pension scheme, and private medical insurance.
- Why this job: Kickstart your career in insurance while being part of a supportive and dynamic team.
- Qualifications: Strong communication skills, attention to detail, and a collaborative mindset are key.
- Other info: Be part of a company that values wellbeing and offers continuous training opportunities.
The predicted salary is between 24000 - 26000 £ per year.
Working hours: This role is available on a part-time, job-share or full-time basis.
Location: Chipping Norton or Manchester, Hybrid.
Salary: £24,000 to £26,000 depending on experience plus excellent company benefits.
Closing date for applications: 10th February 2026.
The opportunity:
Are you looking for an opportunity to build a meaningful career in Insurance while being part of a diverse, supportive, and high‑performing team? We’re looking for an enthusiastic Business Support Administrator to join our Zurich Private Clients (ZPC) team. In this role, you will play a key part in delivering excellent customer service by processing enquiries from our High Net Worth brokers and providing day‑to‑day support to our market underwriting team. If you’re organised, proactive and enjoy working collaboratively, this could be the perfect next step for you.
What you’ll be doing:
- Providing day‑to‑day administrative support to ensure team and business objectives are met.
- Delivering excellent customer service by understanding customer needs and responding effectively.
- Handling telephone and electronic enquiries from customers and accurately inputting details into our underwriting and support systems.
- Supporting the wider ZPC team with non‑routine tasks where required.
- Sharing knowledge across the team by providing coaching and training to colleagues.
What you’ll bring:
- Excellent written and verbal communication skills.
- A strong team ethos with a collaborative approach.
- High attention to detail and a methodical way of working.
- A focus on delivering high‑quality outcomes and meeting deadlines.
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
Our culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.
So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
Business Support Administrator in Manchester employer: Zurich Insurance Company
Contact Detail:
Zurich Insurance Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Zurich. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Zurich’s values and culture. Show us how your skills align with our mission and how you can contribute to our diverse team. We love candidates who are genuinely interested in what we do!
✨Tip Number 3
Practice your communication skills! As a Business Support Administrator, you’ll need to handle enquiries effectively. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Zurich.
We think you need these skills to ace Business Support Administrator in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your relevant experience and skills that match the job description, especially your communication and organisational abilities.
Show Your Enthusiasm: Let your passion for the insurance industry shine through in your application. We want to see your enthusiasm for joining our diverse and supportive team, so don’t hold back on expressing why you’re excited about this opportunity!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where appropriate to make your skills and experiences stand out. Remember, attention to detail is key, so proofread your application before sending it off!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you’ll have access to all the information about the role and our fantastic benefits!
How to prepare for a job interview at Zurich Insurance Company
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Administrator role. Familiarise yourself with the key responsibilities, such as providing administrative support and delivering excellent customer service. This will help you tailor your answers to show how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since excellent written and verbal communication is crucial for this position, prepare examples that highlight your ability to communicate effectively. Think of situations where you’ve successfully handled enquiries or collaborated with a team, and be ready to discuss them during the interview.
✨Demonstrate Your Organisational Skills
Being organised is key in this role, so come prepared with examples of how you manage your time and tasks. You might want to share a specific instance where your attention to detail made a difference in meeting deadlines or achieving high-quality outcomes.
✨Emphasise Team Collaboration
The job requires a strong team ethos, so be ready to talk about your experiences working in a team environment. Highlight any instances where you’ve supported colleagues or contributed to team goals, as this will show you’re a great fit for their collaborative culture.
