At a Glance
- Tasks: Design and manage protection products to secure customers' financial futures.
- Company: Leading retail protection provider in the UK with a customer-first approach.
- Benefits: Competitive salary, 12% pension scheme, annual bonus, and flexible holiday options.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Eager learners with some experience in teams and a passion for financial services.
The predicted salary is between 30000 - 40000 £ per year.
Working hours: 35 Hours per week - This role is available on a part-time, job-share or full-time basis.
Location: Flexible/Hybrid – Some travel to our Life Head Office in Swindon.
Salary: Competitive salary plus an excellent benefits package.
Closing date for applications: 29th July 2026.
The opportunity: We aim to be the best retail protection provider in the UK, offering a great experience for our advisers, customers, and staff. We have an exciting opportunity for a Retail Protection Product Consultant to join our team. You'll help design, implement, and manage Zurich’s protection products that our customers need to secure their financial futures. This role lets you support every stage of delivering our protection product development plan. You'll work in multi-functional teams to balance speed to market, project costs, regulatory compliance, and shareholder return. You'll make sure all proposition developments are designed and implemented with good customer outcomes as the main focus.
We are looking for someone who puts customers first and knows the UK financial services market well. Ideally, you have experience in retail protection. You should be eager to learn and understand the entire customer journey to make sure our protection plans always deliver good results for customers.
What will you be doing?
- You’ll work with colleagues from Proposition Development and other functional areas to define requirements and work with our third party software partners to implement and maintain new and existing propositions on our Life Protection Platform.
- Assist proposition colleagues to analyse the protection market, competitors and customer needs to identify gaps and opportunities where Zurich could create commercial advantage.
- Assist in completing feasibility assessment of new product ideas, build business cases, and recommend whether to proceed, including data analysis to support such assessments.
- Support proposition‑led projects to refresh, upgrade, or create new protection propositions.
- Collaborate with experts from all areas of the business to ensure changes meet customer needs, offering personalisation and flexibility efficiently and cost‑effectively.
- Identify, monitor, and mitigate delivery and regulatory risks before launch. Follow product development and risk & compliance procedures.
- Help develop and maintain our propositions on industry quote portals and best advice systems.
- Understand regulatory changes and their impact on the protection market. Work with proposition colleagues and other subject matter experts to assess what changes are needed to stay compliant and support their definition and ultimate implementation.
- Desire to become a retail protection expert able to support and help other areas as required.
- Develop and maintain a network of experts in all relevant areas.
What are we looking for?
- Someone towards the start of their career who is keen to learn and carve out a career in UK Life Financial Services.
- A desire to become a subject matter expert in the UK Life and Retail Protection market.
- A passion for being part of our journey to protect customers’ financial futures.
- Some experience in working in successful teams.
- Effective communication skills tailored to each situation, ensuring all stakeholders can contribute and feel listened to.
- A self‑starter with a growth mindset, comfortable thinking creatively to overcome project delivery obstacles and challenges to meet customer and business needs.
- Comfortable using data, research, and customer and adviser feedback to deliver business results.
- A strength in logical thinking and problem solving.
- Comfortable consistently applying attention to detail.
- Take action to manage your personal development. Specifically, you will be committed to developing your protection subject matter expertise and LPP systems understanding to provide technical advice and guidance across the business, ultimately becoming a SME for LPP systems.
What will you get in return?
Our benefits include a 12% defined non‑contributory pension scheme, an annual company bonus, private medical insurance, and the option to buy up to an additional 20 days or sell some of your holiday. We offer a wide range of employee benefits to fit individual needs and life circumstances, giving real flexibility to tailor benefits throughout the year.
Retail Protection Delivery Consultant in Fareham employer: Zurich Insurance Company
Zurich is an exceptional employer that prioritises employee wellbeing and development, offering a flexible range of benefits tailored to individual needs. With a strong commitment to diversity and inclusion, employees are encouraged to thrive in a supportive environment where their contributions are valued. Located in Croydon or Chelmsford, this role provides the opportunity to be part of a dynamic team dedicated to delivering outstanding service and innovative solutions for customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Protection Delivery Consultant in Fareham
✨Hit Up Local Insurance Events
Get yourself to local insurance meetups or networking events! These are goldmines for part-time positions, plus you get to connect with industry professionals who might just know about openings at places like Zurich Insurance Company. Don’t forget to chat up everyone – you never know who might have the inside track!
✨Join Insurance Communities
Dive into insurance forums or online communities. Places like LinkedIn groups or even specialty sites related to insurance are perfect for finding part-time gigs. Ask questions, share your goals, and let folks know you’re on the lookout – community members often share job leads that aren’t advertised widely.
✨Consider Remote Opportunities
Part-time roles can sometimes be remote, which opens up even more doors. Check out remote job boards specifically for insurance roles or on company websites like Zurich Insurance Company. You’d be surprised at how flexible some insurers are with part-time work!
✨Polish Your Cover Letter and Apply Directly
When you find a gig that’s a good fit, don’t just submit a standard application – tailor your cover letter to highlight your relevant skills and enthusiasm for the insurance industry. And hey, be sure to apply through our website! We love seeing strong candidates taking that extra step.
We think you need these skills to ace Retail Protection Delivery Consultant in Fareham
Some tips for your application 🫡
Highlight Your Insurance Knowledge:When applying for a part-time role in insurance, make sure to showcase any relevant knowledge or experience you have. This could include coursework, internships, or even personal projects related to risk assessment. The more you can emphasise your understanding of insurance products and principles, the better!
Tailor Your CV to Stand Out:Your CV should reflect not only your work history but also any certifications or courses you’ve completed in the insurance field. If you have any industry-specific qualifications such as CII (Chartered Insurance Institute), be sure to include them. Customise your CV for the role at Zurich Insurance Company by focusing on skills like communication and analytical thinking.
Express Your Availability and Flexibility:As you’re applying for a part-time position, it’s important to be clear about when you can work. Mention your availability in your cover letter to ensure Zurich Insurance Company knows you’re ready to jump in and assist their team. Flexibility can be a big plus in this industry!
Show Your Willingness to Learn:In your application, don’t hesitate to express your eagerness to grow within the insurance field. Highlight any ways you've actively sought to learn more about the industry, whether through courses, workshops, or reading up on the latest trends. This shows your commitment and can make your application pop!
How to prepare for a job interview at Zurich Insurance Company
✨Understand the Technical Basics
Make sure you're up to speed with the basic concepts of insurance, like risk assessment, policy types, and claims processing. We can’t stress enough how important it is to demonstrate that you grasp these fundamentals, as they often come up in interviews for roles like Retail Protection Delivery Consultant at Zurich Insurance Company.
✨Showcase Your Customer Service Skills
In the insurance industry, interaction with clients is key. Be prepared to share examples of how you’ve handled customer queries or complaints, especially in a part-time capacity. We want to see that you can build rapport and deliver clear explanations—this can make or break your chances at Zurich Insurance Company.
✨Prepare for Scenario-Based Questions
You might face questions that put you in specific situations, e.g., 'How would you handle a dissatisfied customer?' Practice thinking through these scenarios so you can showcase your problem-solving skills and customer service knowledge fluidly when asked during the interview.
✨Flexibility and Availability is Key
As a part-time candidate, it's crucial to be clear about your availability during the interview. We should highlight that we're eager to fit into the team’s schedule while adapting to peak times or unusual circumstances in the insurance sector—show that you're committed to working alongside them effectively.
