At a Glance
- Tasks: Support customers through their claims journey with empathy and professionalism.
- Company: Join a leading insurance firm dedicated to customer care and inclusivity.
- Benefits: Gain valuable experience, earn while you learn, and kickstart your career.
- Why this job: Make a real difference in people's lives during challenging times.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Permanent role with a clear path for career progression.
The predicted salary is between 800 - 1400 £ per month.
As a Claims apprentice, you’ll provide our customers with a clear, collaborative, effortless, and personal experience. You will deal with a wide range of situations. Our customers will count on you for a professional and empathetic response to an often-stressful time. This is a permanent role; your apprenticeship is just the start of your career with us!
Course Information
- Course: Insurance practitioner (level 3)
- Level: 3
- Route: Legal, finance and accounting
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday to Friday, 9.00am - 5.00pm
- Expected Duration: 1 Year 3 Months
This employer is part of the Disability Confident scheme, committed to employing disabled people.
Claims Apprenticeship 2026 (London) employer: Zurich Employment Services Limited
Contact Detail:
Zurich Employment Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Apprenticeship 2026 (London)
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your communication skills. As a Claims apprentice, you'll need to be clear and empathetic. Try role-playing common scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral when you apply through our website.
✨Tip Number 4
Prepare for the interview by thinking about real-life examples where you've shown empathy and professionalism. We want to see how you handle stressful situations, so have those stories ready!
We think you need these skills to ace Claims Apprenticeship 2026 (London)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of authenticity can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Claims Apprenticeship role. Highlight any relevant experience or skills that align with providing a clear and empathetic customer experience. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your thoughts effectively—this is a skill we value in our apprentices!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward—just follow the prompts!
How to prepare for a job interview at Zurich Employment Services Limited
✨Understand the Role
Make sure you know what being a Claims apprentice involves. Familiarise yourself with the key responsibilities, like providing a clear and empathetic response to customers. This will help you demonstrate your understanding of the role during the interview.
✨Show Your Empathy
Since you'll be dealing with customers in stressful situations, it's crucial to showcase your empathetic side. Prepare examples from your past experiences where you've successfully handled difficult conversations or provided support to someone in need.
✨Research the Company
Get to know the company’s values and culture. Understanding their commitment to providing a collaborative and effortless experience for customers will allow you to align your answers with their expectations and show that you're a good fit.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process or how success is measured for apprentices, which can also give you valuable insights.