At a Glance
- Tasks: Lead strategic communications and change management for a global transformation journey.
- Company: Join Zurich Cover-More, a leading travel insurance provider with a global presence.
- Benefits: Enjoy flexible work, competitive health insurance, and comprehensive leave options.
- Other info: Be part of a diverse team committed to professional growth and community support.
- Why this job: Shape the future of travel insurance while making a real impact on people's journeys.
- Qualifications: Extensive experience in strategic communications and change management in large organisations.
The predicted salary is between 62550 - 76450 £ per year.
Where will your career take you next? Let’s find out together.
At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers.
Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support.
Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.
Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers.
Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance.
Together, we’re redefining what it means to travel safely and with confidence.
Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.
The Opportunity
As we embark on a multi-year global transformation journey, we're looking for an experienced communications leader to shape our enterprise narrative, drive organisational change, and help our people navigate the future with clarity, confidence and purpose.
This is a high-impact global leadership role where you'll partner with senior executives to develop and deliver strategic communications and change management initiatives that align leaders, engage employees, and strengthen our external voice.
- What You’ll Be Doing
- You'll define and lead the strategic narrative that supports Zurich Cover-More's global transformation journey, ensuring alignment with our vision, priorities and business objectives.
- You'll partner with senior leaders to translate complex business change into clear, compelling and engaging communications.
- You'll design and deliver enterprise-wide communication and change management strategies that drive understanding, adoption and measurable business outcomes.
- You'll oversee integrated communication plans, roadmaps and calendars, ensuring messaging is coordinated, sequenced effectively and aligned to the broader transformation agenda.
- You'll create and refine high-quality communications content, including leadership messaging, strategic updates and change communications.
- You'll work closely with Marketing, Brand and key stakeholders to ensure a consistent voice across internal and external communications.
- You'll advise and prepare senior leaders for high-profile communications, media engagement and critical business moments.
- You'll identify opportunities to leverage AI and emerging technologies to improve communication effectiveness, efficiency and scale.
- You'll build and lead a high-performing communications team, developing capability and creating an environment where people can thrive.
- You'll strengthen organisational change capability by introducing frameworks, best practices and ways of working that support successful transformation.
- You'll monitor industry developments, emerging risks and external trends to inform proactive communication strategies.
- You'll act as a trusted advisor to senior stakeholders, influencing decisions and driving alignment across a global organisation.
What skills and experience you’ll bring on this journey
- You'll have extensive experience in strategic communications within large, complex organisations, ideally operating through significant transformation.
- You'll bring a proven track record of leading communication and change strategies for large-scale, multi-year transformation programs.
- You'll be highly skilled at building credibility with executive stakeholders and influencing at the most senior levels.
- You'll have exceptional writing, editing and storytelling capabilities, with the ability to craft compelling narratives from complex information.
- You'll demonstrate strong change management expertise and a history of delivering measurable adoption and engagement outcomes.
- You'll possess outstanding project management skills and a passion for using AI-enabled tools and innovative approaches to enhance communications delivery.
- You'll ideally have experience working across global, matrixed organisations and collaborating with stakeholders across different regions and cultures.
- You'll bring at least 12 years' experience in strategic communications, preferably within financial services or another highly regulated industry.
Why you’ll love working with us!
We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.
We have more than 3000 employees worldwide.
We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals.
We share a global purpose to look after travellers, at every step of their journey.
Job flexibility
We understand the importance of making sure that work fits into your life, not the other way around.
Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home after an initial training period.
Career growth
This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe.
We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.
Take the time you need, for you and your community
We encourage you to take the time you need when you need it.
We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
Travel and work with us.
We believe your career should take you places – literally.
At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance.
So go ahead, start planning your next adventure today!
Investing in your health and your future.
We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions – helping you build a secure and healthy future.
Diversity and inclusion
We respect who you are and thoroughly embrace diversity.
Wherever life has taken you, we welcome you to bring your whole self to work.
Just be you – because that’s exactly who we’re looking for.
#J-18808-Ljbffr
Senior Director of Strategic Communications & Change Management in Uxbridge employer: Zurich Cover-More
Zurich Cover-More is an excellent employer that values its employees by fostering a supportive work culture in the vibrant city of Brighton. With a strong emphasis on teamwork and professional development, employees are encouraged to grow their skills while enjoying competitive benefits and a dynamic work environment. Joining our team means being part of a company that prioritises both personal and professional fulfilment, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director of Strategic Communications & Change Management in Uxbridge
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Zurich Cover-More.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Zurich Cover-More.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Senior Director of Strategic Communications & Change Management in Uxbridge
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Zurich Cover-More.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Zurich Cover-More. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Zurich Cover-More
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Zurich Cover-More, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Zurich Cover-More, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Zurich Cover-More could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Zurich Cover-More as they’re likely seeking a candidate who can enhance their workplace culture.
