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- Tasks: Support travellers in emergencies with problem-solving and emotional reassurance.
- Company: Global travel assistance provider dedicated to helping people in distress.
- Benefits: Hybrid working model, employee benefits, and a supportive team environment.
- Why this job: Make a real difference in people's lives while working in a dynamic setting.
- Qualifications: Empathy, strong interpersonal skills, and bilingual in English and French.
- Other info: Exciting opportunities for personal growth and career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A global travel assistance provider is seeking a Travel Assistance Case Manager to help travellers in emergencies. The successful candidate will offer problem-solving support, emotional reassurance, and logistical assistance to those in distress.
Responsibilities include:
- Communicating with travellers
- Resolving issues
- Working closely with various healthcare professionals
Candidates must be empathetic, possess strong interpersonal skills, and be willing to work in a dynamic environment. Bilingual proficiency in English and French is required. The role offers a hybrid working model after training and an array of employee benefits.
Global Travel Assistance Case Manager (Multilingual) employer: Zurich Cover-More
Contact Detail:
Zurich Cover-More Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Travel Assistance Case Manager (Multilingual)
✨Tip Number 1
Network like a pro! Reach out to people in the travel assistance industry on LinkedIn or at events. We can’t stress enough how personal connections can lead to job opportunities.
✨Tip Number 2
Practice your communication skills! Since this role requires strong interpersonal abilities, we suggest role-playing scenarios with friends or family to boost your confidence in handling emergencies.
✨Tip Number 3
Show off your empathy! During interviews, share stories that highlight your problem-solving and emotional support skills. We want to see how you connect with others in distressing situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Global Travel Assistance Case Manager (Multilingual)
Some tips for your application 🫡
Show Your Empathy: In your application, make sure to highlight your empathetic nature. We want to see how you can connect with travellers in distress and provide that emotional reassurance they need.
Highlight Your Problem-Solving Skills: Since the role involves resolving issues, share examples of how you've tackled challenges in the past. We love seeing candidates who can think on their feet and come up with effective solutions!
Demonstrate Your Communication Skills: As you'll be communicating with travellers and healthcare professionals, it's crucial to showcase your strong interpersonal skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Zurich Cover-More
✨Show Your Empathy
As a Travel Assistance Case Manager, empathy is key. During the interview, share examples of how you've supported others in distress. This will demonstrate your ability to connect with travellers and provide the emotional reassurance they need.
✨Highlight Your Problem-Solving Skills
Prepare to discuss specific situations where you've successfully resolved issues under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think on your feet in a dynamic environment.
✨Brush Up on Your Language Skills
Since bilingual proficiency in English and French is a must, be ready to switch between languages during the interview. Practise common phrases or scenarios you might encounter in the role to show your fluency and confidence.
✨Research the Company Culture
Understanding the company’s values and culture can give you an edge. Familiarise yourself with their approach to travel assistance and any recent news or initiatives. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
