Data Governance Manager

Where will your career take you next? Let’s find out together. At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support.

In this role you will lead and embed a pragmatic data governance and data protection operating model across Cover-More Europe, ensuring that data is managed securely, compliantly, and effectively to support business growth and resilience.

• Define and implement a robust data governance framework covering data protection, records management, and lifecycle management.
• Establish clear data ownership, accountability, and governance structures across the organisation.
• Develop and maintain policies, standards, and procedures aligned to regulatory and business needs.
• Lead data protection operations including ROPA, DPIA/DTIA governance, and privacy risk management.
• Act as the key operational interface with the external Data Protection Officer (DPO).
• Embed data retention, deletion, and anonymisation practices across systems and processes.
• Provide data governance leadership to business change, integration, and transformation initiatives.
• Oversee data risk across third-party and outsourced providers, ensuring compliance and transparency.
• Identify, assess, and manage data-related risks, supporting audit and regulatory requirements.
• Deliver clear reporting and assurance to senior stakeholders on governance and data protection matters.
• Lead and develop data governance capability across the organisation, including line management of a Data Officer.
• Promote a culture of accountability, continuous improvement, and strong data practices.

What skills and experience you’ll bring on this journey:

• Strong experience designing and operating data governance frameworks within a regulated environment.
• In-depth knowledge of GDPR/UK GDPR and its practical application in business operations.
• Hands-on experience with ROPA, DPIAs/DTIAs, data sharing, and privacy risk management.
• Expertise in records management, data retention, deletion, and lifecycle management.
• Experience working with Data Protection Officers and regulatory stakeholders.
• Proven ability to manage data risk and deliver audit and compliance outcomes.
• Experience supporting transformation, integration, or change initiatives.
• Strong understanding of third-party data governance and outsourcing oversight.
• Excellent stakeholder engagement, influencing, and communication skills.
• Experience leading or developing teams and building organisational capability.

Why you’ll love working with us!

We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.

Job flexibility: We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home after an initial training period.

Career growth: This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community: We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us: We believe your career should take you places – literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance.

Investing in your health and your future: We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions – helping you build a secure and healthy future.

Diversity and inclusion: We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.

At Zurich Cover-More, compensation for roles is influenced by a variety of factors, including but not limited to office location, role, skill set, and level of experience. We are committed to providing a fair and reasonable compensation range for each role and additional rewards may include short-term incentive bonuses and increases based on merit.