At a Glance
- Tasks: Handle and support claims across various business lines, ensuring prompt settlements.
- Company: Join Zurich, a leading global insurer with a commitment to responsibility and impact.
- Benefits: Enjoy a 12% pension scheme, annual bonuses, 25 days holiday, and more perks.
- Why this job: Gain diverse experience in a supportive team culture focused on innovation and customer service.
- Qualifications: A-level or equivalent, numeracy skills, and relevant industry knowledge required.
- Other info: Flexible working options available: part-time, job-share, or full-time.
The predicted salary is between 36000 - 60000 £ per year.
Working Hours: This role is available on a part-time, job-share, or full-time basis
Location: London (Hybrid working)
Closing date for applications: 7th March 2025
The opportunity:
Do you have Claims experience? Are you looking for that next step in your career? If so, we would love to hear from you! Joining our Specialty Lines Claim team, you’ll have the opportunity to gain exposure to various lines of business. You’ll handle, and support the handling of, claims across multiple lines of business, including Professional Indemnity, Directors & Officers, Financial Institutions, Cyber and others.
You’ll provide a quality-focused claims service across these lines of business and will be responsible for ensuring the effective and prompt settlement of claims notified to the Specialist Risk group, part of the Specialty Lines Claims Team.
What will you be doing?
- Support the management and set up of cases from first notification
- Ensure effective and prompt settlement of claims across various lines of business (Professional Indemnity, Directors & Officers, Financial Institutions, Cyber and others)
- Investigate and negotiate claims within defined authority limits
- Liaise with TPAs, where relevant, and ensure timely and effective management and processing of bordereaux across various lines of business
- Setting of accurate case reserves
- Contribute to high level technical and operational output from Team
- Contribute to a positive and supportive Team culture
- Management of external counsel and experts both locally and internationally
- Promptly handle and resolve all claims enquiries from customers, brokers and third parties
Who are we looking for?
- Numeracy and literacy skills qualified to A level or equivalent
- Proactive and innovative approach to claim solutions from working within technical claims environment
- Relevant business/industry qualification
- Some knowledge of products and services offered by the Specialty part of our business
- Astute and commercially aware with an awareness of the market, business and risks
- Understanding of legislation and legal liability
- Understanding of London Market Insurance environment
- Interpretation of policy covers
- Computer-literate with working knowledge of Outlook and MS office
- Numerate and analytical thinker with excellent negotiation skills
- A team player with the ability to deliver excellent customer service
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture.
Benefits:
- 12% defined non-contributory pension scheme.
- Annual company bonus.
- Income Protection.
- Life cover – four times your salary.
- 25 days holiday a year plus bank holidays.
- You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
- The option to buy up to an additional 20 days or sell some of your holiday.
- Three days paid volunteering.
- Up to 16 weeks’ full pay for maternity, paternity and adoption leave.
- Access to Private medical insurance.
- Virtual GP appointments.
- Discounted gym membership.
- Free flu jab.
- Access to a wealth of support from our wellbeing partners.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI=Hybrid
#J-18808-Ljbffr
Claims Adjuster - Specialist Risk (Part-time, Job-share, Full-time) employer: Zurich Australian Insurance Ltd.
Contact Detail:
Zurich Australian Insurance Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Specialist Risk (Part-time, Job-share, Full-time)
✨Tip Number 1
Familiarize yourself with the various lines of business mentioned in the job description, such as Professional Indemnity and Cyber. Understanding these areas will help you demonstrate your knowledge during interviews and show that you're proactive about the role.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims management. Engaging with others can provide insights into the company culture at Zurich and may even lead to referrals.
✨Tip Number 3
Brush up on your negotiation skills, as they are crucial for this role. Consider role-playing scenarios with a friend or mentor to practice handling claims inquiries effectively.
✨Tip Number 4
Research Zurich's commitment to diversity and inclusion. Being able to speak to how you align with their values during your interview can set you apart from other candidates.
We think you need these skills to ace Claims Adjuster - Specialist Risk (Part-time, Job-share, Full-time)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Claims Adjuster position. Make sure you understand the responsibilities and requirements, especially regarding claims handling across various lines of business.
Tailor Your CV: Customize your CV to highlight relevant experience in claims management and any qualifications that align with the role. Emphasize your numeracy and literacy skills, as well as your understanding of the London Market Insurance environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach to claim solutions and your ability to work within a technical claims environment. Mention specific examples of how you've successfully managed claims or contributed to team culture in previous roles.
Highlight Your Skills: In your application, make sure to emphasize your negotiation skills, analytical thinking, and customer service abilities. These are key attributes that Zurich is looking for in a candidate for this position.
How to prepare for a job interview at Zurich Australian Insurance Ltd.
✨Show Your Claims Experience
Be prepared to discuss your previous claims experience in detail. Highlight specific cases you've handled, the challenges you faced, and how you resolved them. This will demonstrate your expertise and readiness for the role.
✨Understand the Business Lines
Familiarize yourself with the various lines of business mentioned in the job description, such as Professional Indemnity and Cyber. Being able to speak knowledgeably about these areas will show your interest and understanding of the role.
✨Demonstrate Your Analytical Skills
Prepare examples that showcase your numeracy and analytical thinking skills. Discuss how you've used these skills in past roles to make informed decisions or negotiate claims effectively.
✨Emphasize Teamwork and Culture Fit
Zurich values a positive team culture, so be ready to share experiences where you've worked collaboratively. Highlight your ability to contribute to a supportive environment and how you align with their commitment to diversity and inclusion.