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- Tasks: Lead and inspire a team of underwriters to deliver exceptional customer service.
- Company: Join a forward-thinking company committed to sustainability and community impact.
- Benefits: Enjoy flexible working, competitive salary, generous holiday, and health perks.
- Other info: Flexible hours, hybrid work options, and a culture that values innovation.
- Why this job: Make a real difference while developing your leadership skills in a dynamic environment.
- Qualifications: Proven leadership experience and a passion for coaching and development.
The predicted salary is between 50000 - 65000 £ per year.
Working hours: Part-time, Job-share or Full-time basis.
Location: Manchester, Hybrid.
Salary: £50,000 to £65,000 depending on experience plus benefits.
Closing date for applications: 23rd April 2026.
The opportunity: We are passionate about our customers, and our decisions and actions are driven by that passion. We deliver creative propositions and high-quality service to exceed expectations, setting us apart from our competitors.
Role description: The Underwriting Team Manager leads, motivates and develops a team of Trading Underwriters to deliver high-quality service, ensuring financial and operational targets are achieved.
Flexibility: Employees can work flexibly in part-time, flexible hours, job share, or from home. Discuss your flexibility needs at interview.
Key responsibilities:
- Drive culture to go above and beyond for customers, being creative and dynamic.
- Create a service excellence culture, striving to exceed customer perceptions.
- Lead performance and development of approximately 10-14 direct reports, focusing on continuous improvement.
- Identify process improvements to benefit customers while managing capacity and resources.
- Collaborate with management to inspire culture and challenge business processes, improving efficiency and productivity.
- Inspire outstanding performance through personal leadership and behaviours.
- Motivate, mentor and develop individuals to maximize potential.
- Serve as a role model for Zurich behaviours.
- Monitor, track and report financial performance against annual targets, ensuring team accountability.
- Maintain a detailed understanding of channel metrics and performance drivers, using data to shape strategy.
- Embed service excellence, responding to customers timely while adapting to evolving demand.
- Ensure governance and controls are followed, upholding standards of behaviour and policy compliance.
- Interpret data to respond to market conditions and customer demand, ensuring accuracy to influence strategy.
Your skills and experience:
- Leadership experience in a competitive market.
- Ability to coach and influence at all levels.
- Proven track record in developing performance.
- Data-driven decision-making for resource management and strategy.
- Experience within an organisation with strong corporate values.
- Previous experience in General Insurance is desirable.
- Innovative, enthusiastic and forward-thinking.
Benefits:
- 12% defined non-contributory pension scheme.
- Annual company bonus.
- Income protection.
- Life cover – four times your salary.
- 28 days holiday a year plus bank holidays.
- Option to swap UK bank holidays for days off of cultural or religious significance.
- Option to buy up to an additional 20 days or sell some of your holiday.
- Three days paid volunteering.
- Up to 16 weeks’ full pay for maternity, paternity and adoption leave.
Your health:
- Private medical insurance.
- Virtual GP appointments.
- Discounted gym membership.
- Free flu jab.
- Support from wellbeing partners.
We’re making a difference: We are committed to a sustainable future, having signed the UN Business Ambition for 1.5˚C pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteers time to deserving causes valued at over £90 million.
Underwriting Team Manager employer: Zurich 56 Company Ltd
Contact Detail:
Zurich 56 Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Underwriting Team Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase how you can contribute to their mission of delivering high-quality service and exceeding customer expectations.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and driven performance in previous roles. Highlight your data-driven decision-making skills and how you've used them to improve processes and achieve targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get that application in and show us what you’ve got!
We think you need these skills to ace Underwriting Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any data-driven decision-making you've done. We want to see how you can inspire a team and drive performance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our culture of excellence. Be creative and dynamic, just like we are!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead and develop teams. Numbers speak volumes, so if you’ve improved performance or efficiency, let us know the figures!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Zurich 56 Company Ltd
✨Know Your Numbers
As an Underwriting Team Manager, you'll need to be data-driven. Brush up on key metrics related to underwriting performance and financial targets. Be ready to discuss how you've used data in past roles to influence strategy and improve outcomes.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you inspired outstanding performance or implemented process improvements that benefited customers.
✨Emphasise Customer Passion
The company values a customer-centric approach. Be prepared to share stories that highlight your commitment to exceeding customer expectations. Discuss how you've created a culture of service excellence in previous roles and how you plan to do the same here.
✨Flexibility is Key
Since the role offers flexible working options, be open about your own flexibility needs during the interview. This shows that you're adaptable and willing to find a balance that works for both you and the company.