At a Glance
- Tasks: Administer new business policies and support customers with documentation and premiums.
- Company: Join Zurich Corporate Risk, a leader in the insurance industry with a focus on growth.
- Benefits: Enjoy flexible working hours, competitive salary, and a range of health and wellness benefits.
- Other info: Flexible work options available, including part-time and remote opportunities.
- Why this job: Be part of a supportive team and make a real impact in customer service.
- Qualifications: Experience with Excel and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Working hours: This role is available on a part-time, job-share or full-time basis.
Location: Swindon/Hybrid – You will be expected to work in our Swindon office 1‑2 times a week.
The opportunity: As a result of the exciting growth within Zurich Corporate Risk (ZCR), we have an opportunity to join our Operations Department as an administrator on a permanent basis. This role involves the administration of new business policies, the completion of accurate and timely accounts across our Group Life, Group Income Protection and Group Critical Illness policies. In addition, you will be speaking with customers, supporting with outstanding documentation and premiums.
What will you be doing?
- Interacting with customers and supporting the sales team as required
- Daily monitoring of Work Manager tasks to meet KPI/SLA requirements
- Timely and accurate Accounts issuance
- Dealing with day‑to‑day queries and actions within SLA’s
- Liaising with internal teams to improve customer focus
- Participation in daily comm cell meetings to discuss workloads, concerns, and plans for the day
- Contributing to a positive and supportive team culture
- Initiating and implementing process improvement ideas
- Sharing knowledge and expertise
- Understanding the impact of the Accounts in relation to ZCR’s debt position
- Working closely with the Key Financial Controls team to identify and resolve reconciliation differences
What are we looking for?
- Previous experience using Excel and other Microsoft packages
- Confident speaking on the phone
- Passionate about customers and driving continuous improvement
- Ability to cope with varying workloads, pressures, and priorities
- Excellent verbal and written communication skills
- Excellent judgement and decision‑making skills
- Contributing to a positive and supportive team culture
- Excellent attention to detail, with strong focus on quality and root‑cause analysis
- Able to build and maintain strong relationships with key stakeholders at all levels, both within and outside of ZCR
What will you get in return? We offer a wide range of benefits to fit your needs:
- 12% defined non‑contributory pension scheme
- Annual company bonus
- Private medical insurance
- Option to buy up to an additional 20 days or sell some of your holiday
- 28 days holiday a year plus bank holidays
- Three days paid volunteering
- Up to 16 weeks’ full pay for maternity, paternity and adoption leave
- Virtual GP appointments
- Discounted gym membership
- Free flu jab
- Access to a wealth of support from our wellbeing partners
Equal Opportunities: We are an equal‑opportunity employer committed to diversity and inclusion. All applicants will be treated fairly and with respect, irrespective of their background, beliefs or culture.
Administrator - Zurich Corporate Risk in Swindon employer: Zurich 56 Company Ltd
Zurich Corporate Risk is an exceptional employer that prioritises employee well-being and work-life balance, offering flexible working arrangements including part-time and hybrid options. With a strong focus on professional development, employees benefit from a supportive team culture, comprehensive benefits such as a generous pension scheme, private medical insurance, and opportunities for volunteering, making it a rewarding place to grow your career in the heart of Swindon.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - Zurich Corporate Risk in Swindon
✨Connect with Campus Reps
If you're looking for part-time work in banking, try to connect with your university's career services and campus representatives from banks. They often host recruitment events or provide exclusive job listings, which can give you a leg up in the application process.
✨Get Involved in Financial Societies
Join finance or investment clubs at your university. These societies not only provide fantastic networking opportunities but also often collaborate with financial institutions for internships or part-time roles, making it easier for us to land those positions.
✨Use LinkedIn for Hidden Gems
Keep an eye on LinkedIn for part-time opportunities at banks, specifically targeting roles like customer service or administrative support. Companies like Zurich 56 Company Ltd often post openings there first, so be on the lookout and don’t forget to engage with their content!
✨Showcase Your Skills Directly
When applying for a part-time role, consider creating a simple portfolio that highlights your finance-related skills or projects. Whether it's a personal finance blog, a financial analysis you've done, or any relevant coursework, having this ready can impress hiring managers at Zurich 56 Company Ltd.
We think you need these skills to ace Administrator - Zurich Corporate Risk in Swindon
Some tips for your application 🫡
Show Off Your Numbers Game:In the banking and financial services world, it's all about numbers. Highlight any relevant coursework, grades, or certifications, like AAT or CFA, on your CV. If you can point to specific projects or tasks where you managed finances or analysed data, that's a big plus!
Tailor Your Cover Letter to Us:When writing your cover letter, don’t just reiterate your CV. Tell us why you want to work at Zurich 56 Company Ltd and how this part-time role fits into your career goals. Map your skills and experiences directly to the job spec, and don’t forget to weave in any technical skills you have, like experience with financial software!
Marry Experience with Availability:Since this is part-time, it’s super important to state your availability clearly in your application. Highlight any previous work experience, even if it's not directly in finance, that shows your reliability and ability to juggle various commitments. Flexibility can be a real asset!
Keep It Professional Yet Personal:While you want to keep a professional tone, don’t be afraid to inject a bit of your personality into your application. Especially for a part-time role, we’re looking for someone who's not just skilled but also a good fit for the team at Zurich 56 Company Ltd. A little light-heartedness can go a long way!
How to prepare for a job interview at Zurich 56 Company Ltd
✨Brush Up on Your Numbers
For a role in banking and financial services, you’ll likely encounter numerical tests that gauge your analytical skills. So, let’s whip out those maths skills! Practise mental arithmetic and get comfy with basic financial concepts; this'll really help you shine during the assessment stages.
✨Know Your Financial Products
Knowing your stuff about the various financial products and services is crucial. Be prepared to discuss topics like loans, mortgages, investment funds, and credit options. Having a finger on the pulse of current market trends and economic events can also give you an edge—the interviewers will appreciate your insight!
✨Flexibility and Commitment are Key
Since you're aiming for a part-time position, emphasise your flexibility and willingness to commit your time effectively. Highlight your ability to balance studies or other commitments while delivering results at work. This kind of attitude can set you apart from the competition.
✨Showcase Your Portfolio of Experience
Even though it’s a part-time role, companies want to see your motivation and past experience. Bring examples of relevant projects or roles, including internships or coursework that demonstrate your understanding and passion for banking and finance. The more tangible your examples, the more convincing you’ll be!
