Broker Relationship Manager North East Region

Working hours: This role is available on a part-time, job-share or full-time basis.

Location: Regular travel expected to visit your broker panel locations which covers the North East Region (Newcastle Upon Tyne, Durham, Middlesbrough, Bradford, York, Hull, Doncaster).

Salary: Competitive salary and benefits package, including company car and career opportunities.

Closing date for applications: 24th June 2026.

The opportunity: Are you looking for an exciting new opportunity where you’ll get to develop and grow relationships with brokers? Our Broker Relationship Manager role could be just the one for you! At Zurich, we put our customer and broker panel needs at the heart of everything we do through our range of products and services. We are committed to helping you grow for the future, building on your existing sales, product, and market knowledge. We are seeking a highly motivated and experienced Broker Relationship Manager to join our team. The successful candidate will be responsible for managing and developing new and growing broker relationships. This role requires a strategic thinker with exceptional interpersonal skills and a deep understanding of the insurance industry.

Many of our employees work flexibly in a variety of ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Key responsibilities:

• Management and development of new and growing broker relationships.
• Development responsibility for broker panel. These accounts will vary in size, complexity or how technical they are in nature.
• With support from the outset if required, working with minimal supervision you will be responsible for delivery of your own sales and business performance targets.
• Work with all brokers on panel to educate and implement new initiatives and drive pipeline, as well as other sales campaigns and appropriate marketing.
• Identifying actual and potential customers or intermediary needs and meet those from the various products and propositions that exist within the business.
• Complete a granular evaluation of your broker panel to drive maximum share of wallet.
• Achieve minimum required standard for completion of all essential business tools.
• Implement the Zurich distribution strategy and objectives through all allocated brokers.
• Carry out presentations and sales training for new product launches.
• Working alongside Underwriters and the wider business to provide brokers with a market leading service proposition.

Your skills and experience:

• DIP CII qualification or working towards it (preferred).
• In-depth knowledge of market dynamics, product details, and technical aspects, with a strong drive to continuously improve.
• Adherence to industry standards and best practices.
• Well-versed in the unique characteristics and trends of the UK General Insurance market.
• Proven ability to forge strong connections with brokers.
• Effective collaborator with a strong ability to work within a team environment.
• Excellent verbal and written communication abilities to articulate ideas clearly and confidently.
• Skilled in managing your schedule and prioritising tasks based on urgency and business needs.
• Ability to oversee and drive successful outcomes in these areas.
• Exceptional planning skills to manage your diary effectively and prioritise tasks critical to business success.

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits.

Financial benefits:

• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover — four times your salary.

Time away:

• 28 days holiday a year plus bank holidays.
• Swap UK bank holidays for days off that have cultural or religious significance.
• Option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.

Your health is important to us:

• Access to private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.

We're making a difference:

Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5˚C’ pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.