At a Glance
- Tasks: Design user-friendly digital experiences and collaborate with a creative team.
- Company: Join Zurich, a leader in digital customer experience.
- Benefits: Up to £45,000 salary, flexible working, and great perks.
- Other info: Hybrid working options and a supportive, innovative environment.
- Why this job: Make a real impact on user experiences while growing your design skills.
- Qualifications: 3+ years in UX design, strong communication, and empathy for users.
The predicted salary is between 37500 - 45000 € per year.
Working hours: part-time, job-share or full-time
Salary: Up to £45,000 depending on experience plus an excellent benefits package
Location: Swindon, Fareham or London – hybrid working arrangements
Closing date for applications: 28th May 2026
We’re looking for a UX Designer to cover maternity leave in our Digital & Customer Experience team. As a UX Designer you'll ensure users have an enjoyable and effective experience across our digital estate, delivering the ease and quality of experience that customers expect from Zurich. You will continually build on our understanding of user motivations and behaviours - keeping our appreciation of UX techniques and thinking fresh. You will work collaboratively with the Digital and CX team and wider business to shape the design of digital products and services to meet the needs of our customers.
Responsibilities
- Propose and sketch visual concepts both on paper and using software applications
- Create user journeys and site architecture maps
- Drive user insight and conduct ongoing usability testing, with research tools such as UserTesting.com to inform design and optimise experience
- Translate concepts into wireframes, prototypes and user flows using Figma, Axure and the Adobe product suite
- Deliver small change digital requests, adhering to standard workflows and processes
- Develop user experiences for cross‑platform applications (mobile, tablet, desktop)
- Collaborate with other UX designers, product owners, development teams, business analysts and project managers
- Liaise regularly with stakeholders to ensure designs meet requirements and core business objectives, attending meetings to discuss and review progress on projects
- Write reports and communicate the results of your work
- Support our accessibility agenda
- Ensure design standards, guidelines and best practices are adhered to
- Keep up to date with technological innovations and new tools
Qualifications
- Concept thinker with a keen visual awareness
- Knowledge of coding and design principles
- Effective communication skills for liaising with team members and stakeholders
- Empathy for the customer to understand their needs within the digital experience
- Excellent written communication skills and eye for detail
- Design and spatial skills to gauge website usability
- A logical step‑by‑step approach to ensure user‑friendly, accessible and simple designs
- Open, flexible and adaptable mindset to cope with changing tasks in emerging technologies
- Ability to work well with other professionals in a specialist team
- Willingness to keep up to date with software applications and new techniques in a rapidly changing profession
- Minimum 3+ years of experience in a similar role
Benefits
- 12% defined non‑contributory pension scheme
- Annual company bonus
- Private medical insurance
- Option to buy up to an additional 20 days holiday or sell some of your holiday
- Flexible benefits throughout the year
Equal Opportunity Employer
We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.
User Experience (UX) Designer - FTC, 9 months in London employer: Zurich 56 Company Ltd
At Zurich, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that values creativity and innovation. With flexible working arrangements and a comprehensive benefits package, including a generous pension scheme and private medical insurance, we empower our employees to thrive both personally and professionally. Our commitment to employee growth and development ensures that as a UX Designer, you will have the opportunity to enhance your skills while contributing to meaningful projects that enhance customer experiences across our digital platforms.
StudySmarter Expert Advice🤫
We think this is how you could land User Experience (UX) Designer - FTC, 9 months in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your projects and the thought process behind your designs.
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you can demonstrate your problem-solving skills and user-centric approach. Mock interviews with friends can really help!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace User Experience (UX) Designer - FTC, 9 months in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the UX Designer role. Highlight your experience with user journeys, wireframes, and any tools like Figma or Adobe that you’ve used. We want to see how your skills align with what we’re looking for!
Show Off Your Projects:Include a portfolio showcasing your best work. We love seeing real examples of your design process, from sketches to final prototypes. This gives us insight into your creative thinking and problem-solving skills.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate good communication skills, so make sure your writing reflects that!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Zurich 56 Company Ltd
✨Know Your UX Fundamentals
Brush up on your understanding of user experience principles and techniques. Be ready to discuss how you’ve applied these in past projects, especially in creating user journeys and wireframes. This will show that you’re not just familiar with the tools but also understand the underlying concepts.
✨Showcase Your Portfolio
Prepare a strong portfolio that highlights your best work. Include case studies that demonstrate your design process, from initial sketches to final prototypes. Make sure to explain your thought process and how you incorporated user feedback into your designs.
✨Practice Collaborative Scenarios
Since the role involves working closely with various teams, practice discussing how you’ve collaborated with others in the past. Think of examples where you’ve liaised with stakeholders or worked alongside developers and product owners to achieve a common goal.
✨Stay Updated on Tools and Trends
Familiarise yourself with the latest UX tools and trends, especially those mentioned in the job description like Figma and Adobe products. Being able to discuss recent innovations or techniques can set you apart and show your commitment to continuous learning.
