Deal Manager in London

Working hours: This role is available on a part‑time, job‑share or full‑time basis.

Location: London, Hybrid

Closing date for applications: 3rd June 2026

The opportunity:

We’re looking for a highly skilled and motivated Deal Manager to join our team. In this role, you’ll work closely with Sales, Underwriting, Operations, and Governance teams to shape tender responses and secure new business. You’ll lead the delivery of complex opportunities, partnering with brokers to refine propositions and enhance performance across new and existing arrangements. You’ll also manage our existing portfolio, driving underwriting and performance reviews while maintaining strong broker relationships. Success in this role means meeting key KPIs—such as run rates, CCRs, and renewal retention—while delivering exceptional outcomes for internal and external stakeholders. If you thrive on variety, complexity, and making an impact, this role is for you.

Many of our employees work flexibly in a variety of different ways, including part‑time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full‑time. Please talk to us at interview about the flexibility you may need.

Key responsibilities

• Tender responses: Lead the development of formal and informal tender submissions in collaboration with Sales, Underwriting, and Governance teams.
• Deal Implementation: Assess and implement complex opportunities, ensuring alignment with underwriting appetite and authority sign‑off.
• Due diligence: Coordinate underwriting and due diligence across all lines of business and partners.
• Performance management: Monitor and report on deal performance, implementing corrective actions where needed.
• Pipeline development: Support Sales in maintaining a robust portfolio and pipeline within Salesforce.
• Retention: Drive retention through regular performance reviews and remedial actions.
• Expert support: Provide guidance to partners, ensuring compliance and business objectives are met.
• Governance & best practice: Conduct audits and share best practices to improve deal delivery.

Key relationships

Internal: Engage with stakeholders across all segments and sectors of the UK business, including Retail and CI Senior Leadership teams, Heads of Regions, Line of Business Heads, Strategic Account Managers, Senior Broker Relationship Managers, TAMs, and others.

External: Build strong relationships with brokers and network partners through face‑to‑face meetings, webinars, and team sessions, delivering exceptional customer service during onboarding and beyond.

Your skills and experience

• Working towards CII qualifications and willing to gain underwriting authority.
• Strong understanding of underwriting and sales principles.
• Ability to interpret and communicate underwriting strategy across UKGI.
• Highly numerate with strong analytical and organisational skills.
• Excellent communication, presentation, and stakeholder management abilities.

Benefits

• 12% defined non‑contributory pension scheme.
• Annual company bonus.
• Income protection.
• Life cover – four times your salary.
• 28 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks full pay for maternity, paternity and adoption leave.
• Access to private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free influenza jab.
• Access to a wealth of support from our wellbeing partners.

Application Statement

We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic. As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. Please submit your application online. If you require an alternative method of applying, please send an email to.