At a Glance
- Tasks: Build and nurture relationships with brokers while driving sales and business performance.
- Company: Join Zurich, a leader in insurance with a commitment to sustainability.
- Benefits: Flexible working hours, generous holiday, and a range of health benefits.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by connecting with brokers and shaping the future of insurance.
- Qualifications: DIP CII qualification preferred; strong communication and collaboration skills required.
The predicted salary is between 40000 - 50000 £ per year.
Working hours: This role is available on a part-time, job-share or full-time basis.
Location: South East Region (Essex/East Anglia) with travel to our Croydon / Chelmsford Offices. You will be expected to travel to visit your broker panel locations.
Closing date for applications: 17th June 2026.
The opportunity: Are you looking for an exciting new opportunity where you’ll develop and grow relationships with brokers? Our Broker Relationship Manager role could be just the one for you! At Zurich, we put our customer and broker panel needs at the heart of everything we do through our range of products and services. We are committed to helping you grow for the future, building on your existing sales, product, and market knowledge.
Key responsibilities:
- Management and development of new and growing broker relationships.
- Development responsibility for broker panel. These accounts will vary in size, complexity or how technical they are in nature.
- With support from the outset (if required), working with minimal supervision you will be responsible for delivery of own sales and business performance targets.
- Work with all brokers on panel to educate and implement new initiatives and drive pipeline, as well as other sales campaigns and appropriate marketing.
- Identifying actual and potential customers or intermediary needs and meet those from the various products and propositions that exist within the business.
- Complete a granular evaluation of your broker panel to drive maximum share of wallet.
- Achieve minimum required standard for completion of all essential business tools.
- Implement the Zurich distribution strategy and objectives through all allocated brokers.
- Carry out presentations and sales training for new product launches.
- Work alongside Underwriters and the wider business to provide brokers with a market leading service proposition.
Skills & Experience:
- DIP CII qualification or working towards it (preferred).
- In-depth knowledge of market dynamics, product details, and technical aspects, with a strong drive to continuously improve.
- Adherence to industry standards and best practices.
- Well-versed in the unique characteristics and trends of the UK General Insurance market.
- Proven ability to forge strong connections with brokers.
- Effective collaborator with a strong ability to work within a team environment.
- Excellent verbal and written communication abilities to articulate ideas clearly and confidently.
- Skilled in managing your schedule and prioritising tasks based on urgency and business needs.
- Ability to oversee and drive successful outcomes in these areas.
- Exceptional planning skills to manage your diary effectively and prioritise tasks critical to business success.
Benefits:
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. For more information about our benefits, visit our employee benefits page.
Financials:
- 12% defined non-contributory pension scheme.
- Annual company bonus.
- Income Protection.
- Life cover - four times your salary.
Time away:
- 28 days holiday a year plus bank holidays. You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
- The option to buy up to an additional 20 days or sell some of your holiday.
- Three days paid volunteering.
- Up to 16 weeks’ full pay for maternity, paternity, and adoption leave.
Your health is important to us:
- Access to Private medical insurance.
- Virtual GP appointments.
- Discounted gym membership.
- Free flu jab.
- Access to a wealth of support from our wellbeing partners.
We're making a difference:
Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5˚C’ pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Broker Relationship Manager in London employer: Zurich 56 Company Ltd
At Zurich, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee growth and well-being. With flexible working options and a comprehensive benefits package, including generous holiday allowances and a strong commitment to sustainability, our Broker Relationship Manager role in the South East region provides a unique opportunity to build meaningful relationships while contributing to a brighter future. Join us and be part of a team that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Broker Relationship Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with brokers and industry professionals. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that Broker Relationship Manager role!
✨Tip Number 2
Show off your skills! Prepare a killer pitch that highlights your experience in managing broker relationships and your knowledge of the UK General Insurance market. Practice makes perfect, so rehearse until you can deliver it confidently in interviews or networking situations.
✨Tip Number 3
Research is key! Dive deep into Zurich’s products and services, and understand their distribution strategy. This will not only help you in interviews but also show your genuine interest in the company and the role. Plus, it’ll give you great talking points when you meet potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Broker Relationship Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Broker Relationship Manager role. Highlight your experience in building broker relationships and any relevant qualifications, like the DIP CII, to show us you’re the perfect fit!
Showcase Your Communication Skills:Since this role requires excellent verbal and written communication, don’t shy away from demonstrating these skills in your application. Use clear and confident language to articulate your ideas and experiences.
Highlight Your Market Knowledge:We want to see that you understand the UK General Insurance market. Share examples of how you've navigated market dynamics or implemented successful sales strategies in your previous roles to impress us!
Apply Through Our Website:For a smooth application process, make sure to apply through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Zurich 56 Company Ltd
✨Know Your Brokers
Before the interview, do your homework on the brokers you’ll be working with. Understand their needs, challenges, and how Zurich’s products can help them. This will show that you’re proactive and genuinely interested in building those relationships.
✨Showcase Your Communication Skills
As a Broker Relationship Manager, effective communication is key. Prepare to demonstrate your verbal and written communication skills during the interview. You might even want to practice explaining complex insurance concepts in simple terms to showcase your ability to educate brokers.
✨Highlight Your Sales Experience
Be ready to discuss your previous sales achievements and how you’ve successfully managed client relationships. Use specific examples that illustrate your ability to meet targets and drive business performance, as this role heavily relies on those skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle various broker situations. Think about past experiences where you’ve had to resolve conflicts or implement new initiatives, and be prepared to share those stories to demonstrate your problem-solving abilities.
