At a Glance
- Tasks: Negotiate motor claims and build relationships with brokers, solicitors, and customers.
- Company: Leading insurance provider in Glasgow with a focus on exceptional customer service.
- Benefits: Flexible working hours, hybrid work options, pension scheme, and private medical insurance.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a commitment to delivering excellent service.
- Other info: Comprehensive training and development opportunities available.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance provider in Glasgow is seeking a Claims Handler to deliver exceptional customer service. In this role, you will negotiate claims while building relationships with brokers, solicitors, and customers.
The position offers flexible working hours, including part-time options and hybrid work. The ideal candidate will possess strong communication skills and a commitment to customer satisfaction.
Comprehensive training and development opportunities are provided, alongside various employee benefits including a pension scheme and private medical insurance.
Motor Claims Handler — Flexible, Hybrid Role in Glasgow employer: Zurich 56 Company Ltd
Contact Detail:
Zurich 56 Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Handler — Flexible, Hybrid Role in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work as Claims Handlers. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Practice your negotiation skills! Since this role involves negotiating claims, consider role-playing scenarios with friends or family. This will help you feel more confident when discussing claims with brokers and customers during interviews.
✨Tip Number 3
Show off your communication skills! During interviews, be sure to highlight examples of how you've successfully communicated with clients or resolved conflicts. This will demonstrate your commitment to customer satisfaction, which is key for this role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Motor Claims Handler — Flexible, Hybrid Role in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in claims handling and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Motor Claims Handler role. Share specific examples of how you've successfully negotiated claims or built strong relationships in the past.
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Zurich 56 Company Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of motor claims and the insurance industry. Brush up on common terms and processes so you can speak confidently about them. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you’ve resolved conflicts or built relationships with clients. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Emphasise Customer Satisfaction
The job is all about delivering exceptional customer service, so be ready to discuss how you prioritise customer needs. Share specific instances where you went above and beyond for a customer, and how that impacted their experience. This will demonstrate your commitment to customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.