Zurich is seeking a Senior Customer Service Administrator to join the Retail Customer Services team on the Isle of Man. You will manage customer enquiries, policy administration and payments while supporting colleagues through coaching and knowledge sharing.
You will also drive continuous improvement, deliver high-quality service, and help ensure accurate records in line with company procedures and regulatory requirements.
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Senior Customer Service & Operations Coordinator in Douglas employer: Zurich 56 Company Ltd
Zurich 56 Company Ltd is an excellent employer that prioritises a supportive and flexible work environment in Glasgow, allowing employees to choose from part-time, job share, or full-time options. With a strong emphasis on employee growth and development, the company fosters a culture of collaboration and empathy, making it an ideal place for those looking to make a meaningful impact in the insurance sector while enjoying a balanced work-life dynamic.
