At a Glance
- Tasks: Support engineers and customers by managing installation schedules and resolving planning issues.
- Company: Join Zuno, a rapidly growing installation company partnered with top brands.
- Benefits: Enjoy 30 days leave, private medical cover, and ongoing training opportunities.
- Other info: Work in a modern office with regular social events and career progression.
- Why this job: Be part of a dynamic team making Zuno an international household name.
- Qualifications: Excellent customer service and communication skills; computer literate.
The predicted salary is between 30000 - 40000 £ per year.
About Zuno
When you join Zuno, you become part of a rapidly growing team of experts. A proud partner with E.ON, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.
Zuno offers:
- A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
- A market‑leading tech platform – Our team of developers is constantly improving our award‑winning platform to support customers and engineers.
- Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
- Customer champions – Our unique online journey empowers our customers. And through our award‑winning app, we provide ongoing five‑star support throughout the lifetime of our products.
- Award‑winning products – We work with leading manufacturers to install high‑quality products, with many being Which? and Quiet Mark approved.
- Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group.
What you’ll do
We are looking for a driven, dedicated and passionate Installation Planner to join our fast‑growing team who would like to be part of the team making Zuno an international household name. As an Installation Planner, you will play a fundamental part in supporting our growth and ambition by engaging with our engineers and customers and assisting in any scheduling issues which may arise.
- Remotely assist engineers with their diary management and workload.
- Communicate clearly with engineers and customers offering solutions, recommendations and reassurance.
- Monitor and action any planning issues that may arise.
- Build relationships with different teams within the company.
- Be reactive, engaged and forward thinking.
Who you are
- Have excellent customer service skills.
- Excellent communication skills both verbal and written.
- Computer Literate (the role will require you to use a range of Microsoft/Google software).
- Ability to work well under pressure.
- Clear and effective communication skills.
- Well organised and friendly.
- Confident personality.
Who excels in this role?
Zuno Installation Planners are typically:
- Driven, hardworking and proactive individuals, who thrive in team environments.
- Eager to learn and innovate.
- Confident in their natural ability to establish strong relationships with customers and engineers.
Benefits
- 30 days annual leave + bank holidays
- Private medical cover with Aviva*
- 4 x salary Death in Service cover with Zurich*
- Enhanced family friendly leave
- Salary sacrifice pension matched up to 6%
- Free tea, coffee, fruit and breakfast
- Modern offices
- Social events
- Ongoing training and development opportunities
*After probationary period
Installation Scheduler in Leeds employer: ZUNO
At Zuno, we pride ourselves on fostering a vibrant team culture where collaboration and innovation thrive. Our commitment to employee growth is evident through ongoing training opportunities and a supportive environment that celebrates achievements with regular social events. With competitive benefits like private medical cover and generous annual leave, Zuno is an exceptional employer for those looking to make a meaningful impact in the installation industry.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Scheduler in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at Zuno on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Installation Planner role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and scheduling. Think of examples from your past experiences that showcase your communication skills and ability to work under pressure.
✨Tip Number 3
Show your enthusiasm for Zuno’s mission! Research the company’s partnerships and products, and be ready to discuss how you can contribute to their growth and customer satisfaction during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Zuno team.
We think you need these skills to ace Installation Scheduler in Leeds
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about becoming part of the Zuno team and contributing to our mission.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the Installation Planner role. We love seeing how your background aligns with what we do at Zuno!
Be Clear and Concise:In your written application, clarity is key. Use straightforward language and get straight to the point. We appreciate well-organised applications that are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ZUNO
✨Know Your Stuff
Before the interview, make sure you understand Zuno's mission and values. Familiarise yourself with their partnerships and the tech platform they use. This will show your genuine interest in the company and help you connect your skills to their needs.
✨Show Off Your Communication Skills
As an Installation Scheduler, clear communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. This will demonstrate your ability to engage with both engineers and clients, which is crucial for the role.
✨Be Proactive and Problem-Solving
Think of scenarios where you've had to solve scheduling issues or manage workloads under pressure. Share these experiences during the interview to highlight your proactive nature and ability to think on your feet, which are essential traits for this position.
✨Build Rapport
During the interview, try to establish a connection with your interviewers. Ask them about their experiences at Zuno and share your enthusiasm for being part of a team that celebrates success together. This will showcase your friendly personality and eagerness to fit into their culture.
