At a Glance
- Tasks: Audit gas installations for compliance and provide technical support to engineers and departments.
- Company: Join Zuno, a forward-thinking company focused on quality and compliance in the gas industry.
- Benefits: Enjoy 30 days annual leave, private medical cover, and ongoing training opportunities.
- Other info: Dynamic office culture with social events and modern facilities.
- Why this job: Make a real difference in safety and compliance while developing your skills in a supportive environment.
- Qualifications: 5 years of gas experience and ACS qualifications are essential; communication skills are a must.
The predicted salary is between 35000 - 45000 £ per year.
As a Technical Auditor (Gas) at Zuno, you will be confident and knowledgeable in auditing our installations to ensure they are compliant with current regulations and manufacturer standards. You will have excellent communication skills to manage installation issues as well as support all departments within the business in audit and compliance.
Key Responsibilities:
- This is an office-based role where you will deal remotely with onsite installation issues.
- Assist engineers offering technical solutions on the phone or via live chat.
- Offer technical support to other departments e.g. Compliance and aftercare.
- Communicate clearly to customers offering solutions, recommendations, and reassurance.
- Carry out desktop audits on all completed installations looking for any compliance issues that may require the engineer to re-attend if the job is not 100% compliant.
- Update Zuno admin platform regularly to ensure all recommendations, technical knowledge and information is being recorded for each job.
- Review internal/external audit information.
- Train other members of staff on the process and procedures on how to report a gas leak.
- Have excellent communication skills both verbal and written.
- Driven to deliver a quality service and good customer outcome.
- Able to work well under pressure.
- Have excellent Customer Service Skills.
- Be a supportive team player and detail orientated.
- Computer literate.
- Prepared to learn new skills.
- Any other duties which may be required from time to time by the Management Team and Board of Directors, in the course of your employment with Zuno.
Experience and Qualifications:
- ACS Qualifications (CCN1, CENWAT essential)
- Other qualifications (unvented hot water, LPG, other appliances) desired
- A minimum of 5 years gas experience (installation, repair, service of domestic gas boilers)
- Previous experience in field supervision or management desirable
- GCSE (or equivalent) in Maths and English
- Full UK driving licence
Benefits:
- 30 days of annual leave (plus bank holidays)
- On-Site Parking
- Free tea, coffee, fruit, and breakfast
- Modern offices
- Social events
- Ongoing training and development opportunities
- Enhanced Family Friendly Benefits
- Private medical cover*
- Company pension
- Death in service benefit** After probationary period
Gas Technical Auditor: Compliance & Remote Solutions in Leeds employer: ZUNO
Zuno is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in its modern Leeds office. With 30 days of annual leave, ongoing training opportunities, and enhanced family-friendly benefits, employees are encouraged to thrive both personally and professionally while contributing to a team dedicated to delivering quality service and compliance in the gas industry.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Technical Auditor: Compliance & Remote Solutions in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the gas industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and compliance regulations. We recommend doing mock interviews with friends or using online resources to get comfortable with common questions.
✨Tip Number 3
Showcase your communication skills! During interviews, be sure to highlight your ability to manage installation issues and support other departments. Use examples from your past experiences to demonstrate how you’ve excelled in these areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Gas Technical Auditor: Compliance & Remote Solutions in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your gas experience and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your ACS qualifications and any other relevant training.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Technical Auditor role. Talk about your experience in auditing and compliance, and how you can support our team in delivering quality service.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your ability to convey information clearly. Whether it's through your CV or cover letter, we want to see that you can communicate effectively, just like you would with customers and colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Zuno!
How to prepare for a job interview at ZUNO
✨Know Your Regulations
Make sure you brush up on the current gas regulations and manufacturer standards before your interview. Being able to discuss these confidently will show that you're knowledgeable and serious about the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, prepare examples of how you've effectively managed installation issues or provided technical support in the past. Clear communication is key, so practice articulating your thoughts clearly.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've had to troubleshoot compliance issues or offer solutions under pressure. Be ready to share these examples to highlight your ability to think on your feet and provide quality service.
✨Familiarise Yourself with the Company
Research Zuno and understand their values, services, and recent developments. This will not only help you tailor your answers but also show your genuine interest in the company and its mission.
