At a Glance
- Tasks: Be the friendly voice for customers, handling calls and live chats to ensure satisfaction.
- Company: Join Zuno, a dynamic company focused on energy solutions and customer care.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a difference by helping customers navigate their energy solutions journey.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 21780 - 26620 Β£ per year.
Zuno is seeking a Customer Service Advisor in our Leeds office.
You will be the first point of contact for customers, handling a mix of inbound enquiries, outbound calls and live chat interactions to ensure a positive experience.
You will support customers throughout their journey, answer questions, resolve queries and update records while collaborating with Sales and Technical teams to deliver a smooth, high-quality service.
Energy Solutions Support Specialist in Leeds employer: Zuno
Zuno is an exceptional employer that fosters a vibrant team culture, encouraging collaboration across departments to achieve remarkable outcomes. With a strong focus on employee progression and ongoing training, Zuno empowers its staff to grow within their roles while enjoying a range of benefits including private medical cover, generous leave policies, and a supportive work environment. Located in a dynamic sector, Zuno not only champions customer satisfaction through innovative technology but also celebrates its achievements with regular team socials and events.