Full time Are you an Electrician that is looking to step away from the tools? We want to hear from you! This is an office-based role where you will deal remotely with onsite installation issues. Location Leeds Job Summary We are seeking a detail-oriented and technically proficient Electrical Technical Advisor to assess and ensure the quality, safety, and compliance of EV systems and components. This role is critical in maintaining industry standards, regulatory compliance, and product integrity throughout the EV lifecycle. Key Responsibilities Assist engineers by offering technical solutions over the phone or via live chat. Offer technical support to other departments, e.g. compliance and aftercare. Communicate clearly with customers, offering solutions, recommendations, and reassurance. Review customer submissions prior to installation. Carry out audits on all completed installations, checking for compliance issues. Where a job is not fully compliant, flag it for the engineer to re-attend. Update the Zuno admin platform regularly to ensure all recommendations, technical knowledge and information is being recorded for each job. Review internal/external audit information. Support internal teams in developing corrective action plans and verifying implementation. Stay up to date with evolving EV regulations, safety requirements, and technological advancements. Essential Qualifications Level 3 Diploma in Electrical Installation and an NVQ Level 3 (Desired but not essential) Experience in EV systems, electrical installations (Desired but not essential) Solid understanding of EV components. Knowledge of relevant standards and regulations (e.g. BS 7671, IET Code of Practice for EV charging equipment installation). Experience with audit methodologies (internal, external, supplier audits). Strong analytical, communication, and technical reporting skills. We'd love if you have experience in Installation experience of EV chargers/equipment. Strong domestic retrofit experience. IT systems such as Microsoft Office. About Zuno When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B
Electrical Technical Advisor employer: Zuno
Zuno is an exceptional employer that fosters a vibrant team culture, encouraging collaboration across departments to achieve remarkable outcomes. With a strong focus on employee progression and ongoing training, Zuno empowers its staff to grow within their roles while enjoying a range of benefits including private medical cover, generous leave policies, and a supportive work environment. Located in a dynamic sector, Zuno not only champions customer satisfaction through innovative technology but also celebrates its achievements with regular team socials and events.