At a Glance
- Tasks: Lead product development for our internal platform, driving efficiency and scalability.
- Company: Join Zuno, a rapidly growing installation company with a vibrant team culture.
- Benefits: Enjoy 30 days annual leave, private medical cover, and ongoing training opportunities.
- Other info: Diverse perspectives are valued; eager learners are encouraged to apply!
- Why this job: Make a real impact on high-visibility products that shape our operations.
- Qualifications: 3+ years as a Product Manager in a tech-driven environment.
The predicted salary is between 60750 - 74250 £ per year.
We’re looking for a Product Manager to help shape and improve our custom-built internal platform. Our internal platform is central to everything Zuno does, it is the engine that powers Zuno’s operations - from installation jobs and engineer management to order fulfilment and customer support - for some of the biggest installers in the UK. This role is a unique opportunity to work on high-impact, high-visibility internal products that drive efficiency and scalability across the entire business.
You’ll own an area of the post-purchase experience and be fully responsible for its success. You’ll work closely alongside the rest of the post-purchase tribe, consisting of other Product Managers, Data Analysts, Engineers and Designers. Previous product management experience is essential.
What you’ll be doing:
- Own a defined product area within our post-purchase tribe, leading one of our agile, cross-functional squads end-to-end.
- Define and drive the product roadmap for your area, ensuring clear alignment to company strategy and OKRs.
- Blend user research, business context and quantitative data to identify the most important problems to solve and validate the best solutions. User research includes regular travel (minimum once per month with overnight stay) up to our head office in Leeds, to meet with our operations team face-to-face.
- Take full ownership of your problem space, making clear prioritisation decisions based on impact, effort and strategic value.
- Define success metrics up front and use data to evaluate outcomes, iterate quickly and ensure measurable impact.
- Communicate progress, trade-offs and decisions clearly to stakeholders across the business, including senior leadership.
- Proactively identify risks, dependencies and opportunities within your product area, and take action to address them.
- Elevate product at Zuno, actively contributing to the maturation of our product org, processes, culture and development.
Who you are:
- You have 3 or more years of experience as a Product Manager in a fast-paced, technology-led company. Experience working on internal platforms, technical products or within an Operations context is highly desirable.
- You are outcome-focused and comfortable being accountable for measurable business impact and ROI, not just delivery of features. You have experience measuring return on investment for the things you build.
- You are a confident, clear communicator (both verbal and written) who can create the right narrative to share your ideas.
- You have experience communicating effectively at all levels of an organisation and are able to influence decision making and product direction from your wider business context and specific domain knowledge.
- You understand agile principles and how to apply them pragmatically to ship value consistently.
- You are comfortable working with data to inform decisions and define meaningful success metrics, and you have experience using a range of data tools to do this (PostHog, Google Analytics, Looker, PowerBI or similar).
- You’re a fast learner and can operate effectively in a fast-paced, evolving environment and can prioritise independently.
- You build strong relationships within your squad (design, data, developers and QA) and create clarity that enables you and others to perform at their best.
Nice to haves:
- Experience working on products that serve operations, customer support or fulfilment.
- Experience working on an internal platform.
- Ability to use SQL to independently measure ROI and success of initiatives.
A side note: A diverse range of abilities and perspectives is what helps our product teams to excel. If you don’t quite meet all of the points above, but you love the role and you’re eager to learn, then we encourage you to still apply!
About Zuno: When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.
Zuno offers:
- A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
- A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
- Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
- Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
- Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
- Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group.
Benefits:
- 30 days annual leave + bank holidays
- Private medical cover with Aviva
- 4 x salary Death in Service cover with Zurich
- Paid 6 months maternity pay after a year of service
- Paid paternity pay after a year of service
- Salary sacrifice pension matched up to 6%
- Ongoing training & development opportunities
- Social events after probationary period
Product Manager in London employer: Zuno Tech Group
At Zuno, we pride ourselves on fostering a vibrant work culture that prioritises collaboration and employee growth. As an Account Manager in our Leeds office, you'll enjoy a supportive environment with access to ongoing training, a competitive benefits package including private medical cover and generous leave, and the opportunity to make a meaningful impact on the success of our engineers. Join us and be part of a dynamic team that celebrates achievements and champions customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Zuno Tech Group!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Zuno Tech Group would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Zuno Tech Group through your school's career services!
We think you need these skills to ace Product Manager in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager position at Zuno Tech Group. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Zuno Tech Group
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
