At a Glance
- Tasks: Audit gas installations for compliance and support engineers with technical solutions.
- Company: Join Zuno, a rapidly growing installation company partnered with top brands.
- Benefits: 30 days leave, private medical cover, and ongoing training opportunities.
- Other info: Enjoy a vibrant team culture with regular socials and excellent career growth.
- Why this job: Make a real impact in a supportive team while advancing your career.
- Qualifications: Experience in the domestic gas industry and ACS qualifications required.
The predicted salary is between 35000 - 45000 £ per year.
Gas Technical Auditor Leeds Office Full Time
About Zuno
When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.
Zuno offers:
- A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
- A market‑leading tech platform – Our team of developers is constantly improving our award‑winning platform to support customers and engineers.
- Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
- Customer champions – Our unique online journey empowers our customers. And through our award‑winning app, we provide ongoing five‑star support throughout the lifetime of our products.
- Award‑winning products – We work with leading manufacturers to install high‑quality products, with many being Which? and Quiet Mark approved.
- Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group.
Are you an experienced gas engineer looking to utilise your skills in an office environment? Or got previous experience as Technical Gas Auditor and looking for a new challenge? This could be the perfect opportunity for you…
Job purpose: As a Technical auditor (Gas) at Zuno, you will be confident and knowledgeable in auditing our installations to ensure they are compliant and to current regulations and manufacturer standards. You will have excellent communication skills to manage installation issues as well as support all departments within the business in audit and compliance.
Key Responsibilities:
- This is an office based role where you will deal remotely with onsite installations issues.
- Assist engineers offering technical solutions on the phone or via live chat.
- Offer technical support to other departments e.g. Compliance and aftercare.
- Communicate clearly to customers offering solutions, recommendations, and reassurance.
- Carry out desktop audits on all completed installations looking for any compliance issues that may require the engineer to re‑attend if the job is not 100% compliant.
- Update Zuno admin platform regularly to ensure all recommendations, technical knowledge and information is being recorded for each job.
- Review internal/external audit information.
- Train other members of staff on the process and procedures on how to report a gas leak.
- Have excellent communication skills both verbal and written.
- Driven to deliver a quality service and good customer outcome.
- Able to work well under pressure.
- Have excellent Customer Service Skills.
- Be a supportive team player and detail orientated.
- Computer literate.
- Prepared to learn new skills.
- Any other duties which may be required from time to time by the Management Team and Board of Directors, in the course of your employment with Zuno.
Experience and Qualifications:
- We are looking for a reliable and well organised person who has experience in the domestic gas industry with the ability to work effectively in a fast‑paced environment.
- ACS Qualifications (CCN1, CENWAT essential)
- Other qualifications (unvented hot water, LPG, other appliances) desired
- A minimum of 5 years gas experience (installation, repair, service of domestic gas boilers)
- Previous experience in field supervision or management desirable
- GCSE (or equivalent) in Maths and English
- Full UK driving license
Benefits:
- 30 days annual leave + bank holidays
- Private medical cover with Aviva*
- 4 x salary Death in Service cover with Zurich*
- Paid 6 months maternity pay after a year of service
- Paid paternity pay after a year of service
- Salary sacrifice pension matched up to 6%
- Ongoing training & development opportunities
- Social events
*After probationary period
Gas Technical Auditor in Leeds employer: Zuno Tech Group
At Zuno, we pride ourselves on fostering a vibrant team culture where collaboration and innovation thrive. Our Leeds office offers a supportive environment with ample opportunities for professional growth, backed by industry-leading training and a commitment to employee well-being, including generous leave and private medical cover. Join us to be part of a dynamic team that celebrates success together while making a meaningful impact in the gas industry.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Technical Auditor in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the gas industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and communication skills. Practice explaining complex concepts in simple terms, as you'll need to convey solutions clearly to both customers and colleagues.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out Zuno's website for openings and make sure to tailor your approach to show how you can contribute to their team culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace Gas Technical Auditor in Leeds
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the gas industry shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about the opportunity to work with us at Zuno.
Tailor Your CV:Make sure your CV is tailored to the Gas Technical Auditor role. Highlight your relevant experience and skills, especially those that align with our key responsibilities. We love seeing how your background fits into what we do!
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Zuno and what we stand for.
How to prepare for a job interview at Zuno Tech Group
✨Know Your Gas Regulations
Make sure you brush up on the latest gas regulations and compliance standards. Zuno is looking for someone who can confidently audit installations, so being well-versed in these areas will show that you're serious about the role.
✨Showcase Your Communication Skills
Since you'll be dealing with engineers and customers alike, practice articulating technical solutions clearly. Prepare examples of how you've successfully communicated complex information in the past to demonstrate your excellent communication skills.
✨Familiarise Yourself with Zuno's Tech Platform
Take some time to explore Zuno's award-winning tech platform if possible. Understanding how it works and its features will help you discuss how you can contribute to improving customer support and internal processes during the interview.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and resolve installation issues. Think of specific scenarios from your past experience where you successfully managed challenges, as this will highlight your problem-solving abilities and customer service skills.
