At a Glance
- Tasks: Provide technical support for EV systems and ensure compliance with industry standards.
- Company: Join Zuno, a rapidly growing installation company partnered with top brands.
- Benefits: Enjoy 30 days annual leave, private medical cover, and ongoing training.
- Other info: Dynamic work environment with regular team socials and excellent career progression opportunities.
- Why this job: Be part of a team that empowers customers and drives innovation in EV technology.
- Qualifications: Level 3 Diploma in Electrical Installation preferred; experience in EV systems is a plus.
The predicted salary is between 27000 - 33000 £ per year.
Location: Leeds Office
About Zuno
When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.
Zuno offers…
- A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
- A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
- Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
- Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
- Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
- Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group.
Job Summary:
We are seeking a detail-oriented and technically proficient EV Technical Auditor to assess and ensure the quality, safety, and compliance of EV systems and components. This role is critical in maintaining industry standards, regulatory compliance, and product integrity throughout the EV lifecycle. You're likely to have gained experience in a role such as Electrician, Lead Electrician, Electrical Site Manager, Electrical Supervisor, EV Installer or Testing Engineer.
Key Responsibilities:
- This is an office-based role where you will deal remotely with onsite installation issues.
- Assist engineers by offering technical solutions over the phone or via live chat.
- Offer technical support to other departments, e.g., compliance and aftercare.
- Communicate clearly with customers, offering solutions, recommendations, and reassurance.
- Review customer submissions prior to installation.
- Carry out desktop audits on all completed installations, checking for compliance issues. Where a job is not fully compliant, flag it for the engineer to re-attend.
- Update the Zuno admin platform regularly to ensure all recommendations, technical knowledge and information is being recorded for each job.
- Review internal/external audit information.
- Support internal teams in developing corrective action plans and verifying implementation.
- Stay up to date with evolving EV regulations, safety requirements, and technological advancements.
- Collaborate with other teams, such as the DNO/Application team, to ensure business needs are met.
Qualifications:
- Level 3 Diploma in Electrical Installation and an NVQ Level 3 (Desired but not essential)
- Experience in EV systems, electrical installations (Desired but not essential)
- Solid understanding of EV components.
- Knowledge of relevant standards and regulations (e.g. BS 7671, IET Code of Practice for EV charging equipment installation).
- Experience with audit methodologies (internal, external, supplier audits).
- Strong analytical, communication, and technical reporting skills.
Preferred Skills:
- Installation experience of EV chargers/equipment.
- Strong domestic retrofit experience.
- Experience of IT systems such as Microsoft Office.
Benefits:
- 30 days annual leave + bank holidays
- Private medical cover with Aviva
- 4 x salary Death in Service cover with Zurich
- Paid 6 months maternity pay after a year of service
- Paid paternity pay after a year of service
- Salary sacrifice pension matched up to 6%
- Ongoing training & development opportunities
- Social events
After probationary period
EV Technical Support in Leeds employer: Zuno Tech Group
Zuno Tech Group is an exceptional employer, offering a dynamic work environment in Leeds where innovation meets compliance in the renewable energy sector. With a strong commitment to employee development, you will benefit from extensive training opportunities and a generous package that includes 30 days of annual leave and private medical coverage. Join a team that prioritises quality and safety while fostering a culture of collaboration and growth.
StudySmarter Expert Advice🤫
We think this is how you could land EV Technical Support in Leeds
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time EV Technical Support role you’re after at Zuno Tech Group.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Zuno Tech Group a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Zuno Tech Group.
✨Apply Through Company Websites
When you spot a role like EV Technical Support at Zuno Tech Group, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace EV Technical Support in Leeds
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like EV Technical Support, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Zuno Tech Group a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Zuno Tech Group specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Zuno Tech Group
✨Brush Up on Core Engineering Principles
Before heading into the interview with Zuno Tech Group, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Zuno Tech Group want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
