Engineer Scheduler
Leeds Office
Full Time
Job Summary:
We’re looking for a driven and passionate Engineer Scheduler to join our growing team at Zuno. You’ll play a key role in our continued growth, working closely with engineers and customers to manage schedules and resolve any issues that arise.
Key Responsibilities:
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Remotely assist engineers with their diary management and workload
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Communicate with engineers and customers offering solutions, recommendations and reassurance
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Monitor and action any planning issues that may arise
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Build relationships with different teams within the company
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Be reactive, engaged and forward thinking
Who you are:
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Confident speaking with engineers and customers over the phone on a daily basis
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Able to build and maintain strong relationships with both customers and engineers
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Proactive, hardworking and motivated, with a positive attitude and a strong team focus
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Excellent verbal and written communication skills
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Comfortable using Microsoft and Google software and able to learn new systems quickly
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Able to remain calm, organised and effective when working under pressure
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Strong organisational skills with excellent attention to detail
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Friendly, approachable and confident in your communication style
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A positive and adaptable team player who enjoys working in a fast-paced environment
About Zuno
When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.
Zuno offers…
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A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
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A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
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Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
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Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
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Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
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Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group
Benefits:
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30 days annual leave + bank holidays
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Private medical cover with Aviva*
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4 x salary Death in Service cover with Zurich*
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Paid 6 months maternity pay after a year of service
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Paid paternity pay after a year of service
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Salary sacrifice pension matched up to 6%
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Ongoing training & development opportunities
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Social events
*After probationary period
Engineer Scheduler in Leeds employer: Zuno Tech Group
Zuno Tech Group is an exceptional employer, offering a dynamic work environment in Leeds where innovation meets compliance in the renewable energy sector. With a strong commitment to employee development, you will benefit from extensive training opportunities and a generous package that includes 30 days of annual leave and private medical coverage. Join a team that prioritises quality and safety while fostering a culture of collaboration and growth.
