Zuno Tech Group is seeking a Complaints Advisor for our Leeds office. You will investigate complaints, provide effective solutions, and ensure adherence to regulatory timeframes and GDPR requirements.
The role focuses on resolving customer issues, updating records, and supporting the Compliance Manager with call recordings when needed. A caring, patient, and solution-focused approach is essential in a fast-paced environment.
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Customer Complaints Specialist: Right-First-Time Outcomes in Leeds employer: Zuno Tech Group
At Zuno, we pride ourselves on fostering a vibrant work culture that prioritises collaboration and employee growth. As an Account Manager in our Leeds office, you'll enjoy a supportive environment with access to ongoing training, a competitive benefits package including private medical cover and generous leave, and the opportunity to make a meaningful impact on the success of our engineers. Join us and be part of a dynamic team that celebrates achievements and champions customer satisfaction.
