At a Glance
- Tasks: Welcome guests and ensure they have a memorable dining experience at Zuma London.
- Company: Join the vibrant team at Zuma, a globally recognised Japanese restaurant.
- Benefits: Enjoy world-class training, dining discounts, and career growth opportunities.
- Other info: Inclusive workplace with support throughout the recruitment process.
- Why this job: Be part of a renowned brand and make every guest's visit special.
- Qualifications: Experience in luxury restaurants and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based at Zuma London - our original restaurant in the heart of Knightsbridge, where the Zuma journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand's energy.
We are seeking an enthusiastic Receptionist to join our vibrant team at Zuma London. As a key member of our front of house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Receptionists are dedicated, hands on, and thrive in a luxury environment, all while upholding Zuma's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us.
Our Ideal Receptionist:
- A genuine love for culinary experiences & a passion for Japanese cuisine
- Proven experience as a Receptionist in a luxury high volume restaurant
- A natural team player who is at home working in sync with a large team
- Experience with SevenRooms or OpenTable desirable
Benefits:
- World Class training - designed to inspire and educate
- Experience hospitality around the globe - with our five incredible brands
- Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!
- Access to Health Assured, our Employee Assistance Program
- Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Celebrate your milestones - with an additional day holiday for each two years worked
At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at Zuma offers more than just a job - it's an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence. It's a place where passion meets opportunities, and where every team member is valued for their contribution.
Receptionist employer: Zuma Restaurants
Zuma London is an exceptional employer, offering a vibrant work culture that celebrates culinary excellence and exceptional hospitality. As part of the Azumi group, employees benefit from world-class training, international career opportunities, and exclusive dining discounts, all while working in the heart of Knightsbridge. With a commitment to inclusivity and recognition of individual contributions, Zuma provides a rewarding environment where passion and professional growth thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Zuma Restaurants. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Zuma Restaurants
Don't be shy about reaching out to Zuma Restaurants directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Zuma Restaurants and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Zuma Restaurants
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
