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- Tasks: Welcome guests and create memorable dining experiences in a vibrant restaurant.
- Company: Join the globally recognised Zuma London, part of an award-winning restaurant group.
- Benefits: Enjoy world-class training, dining discounts, and career growth opportunities.
- Other info: Inclusive workplace with support during the recruitment process.
- Why this job: Be part of a passionate team delivering exceptional hospitality in a luxury environment.
- Qualifications: Experience as a Receptionist in a high-volume restaurant and a love for Japanese cuisine.
The predicted salary is between 24000 - 30000 £ per year.
Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based at Zuma London – our original restaurant in the heart of Knightsbridge, where the Zuma journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand’s energy.
We are seeking an enthusiastic Receptionist to join our vibrant team at Zuma London. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Receptionists are dedicated, hands-on, and thrive in a luxury environment, all while upholding Zuma’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.
Our ideal Receptionist You’ll embody our values and bring:
- A genuine love for culinary experiences & a passion for Japanese cuisine
- Proven experience as a Receptionist in a luxury high-volume restaurant
- A natural team player who is at home working in sync with a large team
- Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy:
- World-Class training - designed to inspire and educate
- Experience hospitality around the globe - with our five incredible brands
- Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!
- Access to Health Assured, our Employee Assistance Program
- Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Celebrate your milestones, with an additional day holiday for each two years worked
Our Commitment to Inclusivity At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.
Working at Zuma offers more than just a job - it’s an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence. It’s a place where passion meets opportunities, and where every team member is valued for their contribution.
Receptionist employer: Zuma Restaurants
Contact Detail:
Zuma Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the restaurant! Before your interview, pop into Zuma London and soak up the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and helps you understand the vibe.
✨Tip Number 2
Practice your hospitality skills! Role-play common scenarios you might face as a Receptionist. Think about how you'd handle guest inquiries or complaints – this will help you shine during the interview.
✨Tip Number 3
Show off your personality! When you apply through our website, let your enthusiasm for Japanese cuisine and hospitality shine through. We want to see the real you, so don’t hold back!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in the minds of the hiring team at Zuma.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and Japanese cuisine. A touch of warmth and friendliness can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience as a Receptionist in a luxury environment. We’re looking for someone who understands the high standards we uphold at Zuma, so be specific about how your past roles have prepared you for this position.
Be Customer-Oriented: In your application, emphasise your customer service skills and any memorable experiences you've created for guests in the past. We value team players who can contribute to a seamless guest experience, so share examples that showcase your ability to connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Zuma London!
How to prepare for a job interview at Zuma Restaurants
✨Know Your Menu
Familiarise yourself with Zuma's menu and the essence of Japanese cuisine. Being able to discuss dishes and ingredients shows your genuine interest in the culinary experience, which is key for a Receptionist role.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a guest, as this will demonstrate your passion for exceptional hospitality.
✨Emphasise Teamwork
Zuma thrives on teamwork, so be ready to share how you've successfully collaborated with others in high-pressure environments. Highlighting your ability to work in sync with a large team will resonate well with the interviewers.
✨Dress to Impress
As a Receptionist in a luxury restaurant, your appearance matters. Dress smartly and professionally to reflect the high standards of Zuma. This not only shows respect for the establishment but also sets a positive tone for your interview.