At a Glance
- Tasks: Join our vibrant team and deliver exceptional hospitality to every guest.
- Company: Zuma London, a globally recognised contemporary Japanese restaurant.
- Benefits: Incredible career growth, international opportunities, and exclusive dining discounts.
- Other info: Inclusive workplace with world-class training and meaningful rewards.
- Why this job: Be part of a world-renowned brand and create memorable dining experiences.
- Qualifications: Experience in luxury restaurants and a passion for Japanese cuisine.
The predicted salary is between 22000 - 26000 € per year.
Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based at Zuma London – our original restaurant in the heart of Knightsbridge, where the Zuma journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand’s energy.
We are seeking an enthusiastic Floor Assistant to join our vibrant team at Zuma London. As a key member of our front‑of‑house team you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Floor Assistants are dedicated, hands‑on, and thrive in a luxury environment, all while upholding Zuma’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.
Our Ideal Floor Assistant
- A genuine love for culinary experiences & a passion for Japanese cuisine
- Proven experience as a Floor Assistant in a luxury high‑volume restaurant
- A natural team player who is at home working in sync with a large team
- Naturally friendly, customer‑oriented, and skilled at creating memorable dining experiences
Benefits
- Incredible career growth, international opportunities, and the chance to contribute to a world‑renowned brand
- World‑Class training designed to inspire and educate
- Experience hospitality around the globe with our five incredible brands
- Dining discounts – enjoy exclusive discounts across the Azumi group, worldwide!
- Access to Health Assured, our Employee Assistance Program
- Rewards & Recognition – we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Celebrate your milestones, with an additional day holiday for each two years worked
At Zuma, we are proud to be an equal‑opportunity employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at Zuma offers more than just a job – it’s an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence.
Floor Assistant employer: Zuma Restaurants
Zuma London is an exceptional employer, offering a vibrant work culture that celebrates passion for culinary excellence and outstanding hospitality. As part of the award-winning Azumi group, employees enjoy incredible career growth opportunities, world-class training, and exclusive dining discounts across our global locations. Join us in the heart of Knightsbridge, where your contributions are recognised and valued, and be part of a team that creates memorable dining experiences in a luxury environment.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Assistant
✨Tip Number 1
Get to know the restaurant scene in your area, especially places like Zuma. Visit the restaurant, soak up the atmosphere, and chat with staff if you can. This shows genuine interest and helps you understand what they value in a Floor Assistant.
✨Tip Number 2
Network like a pro! Connect with people in the hospitality industry on platforms like LinkedIn. Join groups or forums related to restaurant work, and don’t hesitate to reach out to current or former employees at Zuma for insights and advice.
✨Tip Number 3
When you get an interview, be ready to showcase your personality! Zuma values warmth and professionalism, so let your passion for culinary experiences shine through. Share stories that highlight your customer service skills and teamwork.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in being part of the Zuma family. Don’t forget to follow up after applying!
We think you need these skills to ace Floor Assistant
Some tips for your application 🫡
Show Your Passion:Let your love for culinary experiences and Japanese cuisine shine through in your application. We want to see that you’re genuinely excited about the role and what Zuma stands for!
Highlight Relevant Experience:Make sure to mention any previous experience as a Floor Assistant in a luxury high-volume restaurant. We’re looking for those who can thrive in a fast-paced environment, so share your stories!
Be Yourself:We value personality and professionalism, so don’t be afraid to let your true self come through in your writing. Show us how friendly and customer-oriented you are – it’s all about creating memorable dining experiences!
Apply Through Our Website:For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Zuma Restaurants
✨Know Your Menu
Familiarise yourself with Zuma's menu and the unique aspects of Japanese cuisine. Being able to discuss dishes and ingredients shows your genuine interest and passion for culinary experiences, which is key for a Floor Assistant.
✨Showcase Your Hospitality Skills
Prepare examples from your previous experience that highlight your customer service skills. Think about times when you went above and beyond for a guest or worked effectively in a team to create memorable dining experiences.
✨Emphasise Teamwork
As a Floor Assistant, you'll be part of a large team. Be ready to discuss how you thrive in a collaborative environment. Share specific instances where you supported your colleagues or contributed to a positive team dynamic.
✨Dress to Impress
Since this role is in a luxury environment, make sure to dress smartly for your interview. A polished appearance reflects your professionalism and respect for the brand’s high standards, which is crucial for making a great first impression.
