At a Glance
- Tasks: Lead employee relations and enhance workplace culture across EMEA with innovative HR strategies.
- Company: Join Zscaler, a pioneering tech company transforming security in the AI era.
- Benefits: Enjoy comprehensive benefits, including time off, parental leave, and retirement options.
- Other info: Be part of an inclusive team that values diverse perspectives and collaboration.
- Why this job: Make a real impact on employee engagement and compliance in a dynamic environment.
- Qualifications: Proven experience in employee relations and strong knowledge of EMEA labour laws.
The predicted salary is between 75600 - 92400 £ per year.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback.
We’re seeking an experienced Senior Manager, Employee Relations to join our team. Based in our EMEA HQ in London on a hybrid basis, this strategic role oversees employee relations across our critical EMEA markets. You will serve as a consultative leader, leveraging modern tools, including AI-driven HR technologies, to build scalable programs that enhance engagement, mitigate risk, and ensure compliance across complex international geographies.
What you’ll do (Role Expectations)
- Strategic Partnership: Serve as a strategic partner to business leaders, legal, and people partners across EMEA, providing expert advice, counsel, and resolution on complex employee matters, performance management, and policy interpretation.
- Works Council Management: Act as the primary liaison with our Works Council in France, leading statutory meetings, managing consultations, and maintaining a productive, compliant relationship.
- Grievances & Workplace Investigations: Lead, investigate, and resolve employee grievances and formal claims (e.g., harassment, discrimination, retaliation, workplace concerns) by conducting thorough reviews, delivering conclusive findings, and proposing actionable remediation.
- Cross-Functional Collaboration: Collaborate with stakeholders (e.g., infosec, internal audit teams, security) to continue to drive efficiencies across the company where there could be exposed risk to the organization.
- Data & Analytics: Oversee and optimize a centralized case management system, leveraging data analytics and AI-enhanced HR tools to produce executive dashboards, identify systematic trends, and offer proactive, risk-mitigating recommendations.
- Program Development: Design and implement comprehensive employee relations philosophies, programs, and training sessions to upskill managers, foster a constructive workplace culture, and ensure fair, respectful treatment across all regional teams.
- Regional Compliance: Ensure all company employment policies, performance management processes, and accommodation practices comply with the distinct national, statutory, and local employment regulations, specifically of the UK, Germany, France, Spain and the Netherlands.
What We’re Looking for (Minimum Qualifications)
- Experience: Direct and impactful mid to senior level Employee Relations experience, with a substantial track record of managing complex ER cases independently.
- Works Council Experience: Hands-on experience partnering with, consulting, or managing Works Councils in either an Employment/People Relations or HR/People Business Partner capacity.
- Language Skills: Fluency or professional working proficiency in French is preferred to facilitate seamless regional partnerships.
- Labor Law Expertise: In-depth, practical knowledge of regional labor and employment laws across EMEA, specifically within the UK, Germany and France and ideally Spain and the Netherlands.
- Proven Impact: Demonstrable success in developing and executing employee relations programs that measurably impact organizational culture and business outcomes.
- Conflict Resolution: Advanced problem-solving and conflict resolution skills, with the ability to maintain composure, discretion, and integrity when managing highly sensitive, complex investigations.
What Will Make You Stand Out (Preferred Qualifications)
- Previous experience supporting global, distributed teams within the fast-paced or hyper-growth technology sector.
- Experience integrating AI tools or advanced analytics into HR and ER workflows to drive organizational decision-making and operational efficiency.
- Exceptional written and verbal communication skills, with a proven ability to influence, negotiate, and coach stakeholders at all levels of the organization.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Senior Employee Relations Manager employer: Zscaler
Zscaler is an exceptional employer that champions innovation and collaboration within the dynamic field of cloud-based cybersecurity. With a strong focus on employee growth, we offer comprehensive training and development opportunities, fostering a culture of continuous learning and teamwork. Located in the UK, our vibrant work environment encourages creativity and empowers employees to make a meaningful impact in securing data for both commercial and public sector clients.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Employee Relations Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Zscaler!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Zscaler.
We think you need these skills to ace Senior Employee Relations Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Zscaler. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Zscaler and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Zscaler. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Zscaler's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Zscaler
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Zscaler.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Zscaler will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Zscaler and how you would contribute to adapting HR strategies.
