Zscaler is seeking a Critical Accounts Program Manager to join our remote London-based team. You will lead end-to-end management of critical customer escalations across the EMEA region, coordinating with Support, Engineering, Product, Customer Success, and Executive Leadership to safeguard trust and business outcomes.
You will establish action plans, drive timely decisions, and conduct post-mortems to institutionalize improvements.
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Senior Critical Accounts Escalation Lead (Remote, EMEA) employer: Zscaler
Zscaler is an exceptional employer that champions innovation and collaboration within the dynamic field of cloud-based cybersecurity. With a strong focus on employee growth, we offer comprehensive training and development opportunities, fostering a culture of continuous learning and teamwork. Located in the UK, our vibrant work environment encourages creativity and empowers employees to make a meaningful impact in securing data for both commercial and public sector clients.
