Campaign Operations Manager - Transformation & AI - 12 Month FTC

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

Reporting to our Integrated Marketing Director, we are looking for an EMEA Campaign Operations Manager with experience in strategic AI & Automation. This role leads the transformation of EMEA Marketing & your goal is to move the region away from manual execution and toward an "Agentic Workflow" model—where tools work together autonomously, AI is embedded in every step of the funnel and our time-to-market is measured in hours, not weeks.

Key Responsibilities:

• AI Transformation: Lead the regional shift by embedding AI and agentic workflows into everyday marketing tasks to augment team productivity.
• Workflow Automation: Architect and automate end-to-end campaign processes and tool integrations to eliminate manual friction and data silos.
• Process Optimisation: Audit, optimise and document scalable execution playbooks to significantly accelerate our regional speed-to-market.
• Data-Centric Analysis: Crunch complex numerical data sets to identify performance trends, automate real-time reporting and provide actionable ROI insights.
• Change Leadership: Act as a strategic change agent, driving the transition from manual execution to a high-efficiency, automated marketing engine.

What We’re Looking For (Minimum Qualifications)

• Experience: 5+ years in Marketing Campaign Operations, with a proven portfolio of "before and after" process transformations.
• AI Literacy: You don't just use ChatGPT; you understand how to integrate AI APIs into workflows and stay ahead of the "84% automation" curve predicted for 2026.
• Tech Mastery: Deep expertise in Salesforce and Marketo is required. Experience with data visualisation (Tableau/PowerBI) and automation platforms is a major plus.
• Data Fluency: Highly analytical with a "data-first" mindset; you are comfortable crunching complex numerical datasets to identify performance trends, ensure data integrity and provide actionable ROI insights.
• Intent-Based Orchestration: Proven experience building automated email workflows triggered by high-intent signals (e.g., 6sense) to deliver hyper-personalised outreach that responds to buyer behaviour in real-time.
• Change Management: You are comfortable "driving change" and can persuade stakeholders to adopt new, faster ways of working even when it feels uncomfortable.

What Will Make You Stand Out (Preferred Qualifications)

• Domain Knowledge: In-depth knowledge of Enterprise Sales within the security or networking sectors.
• Innovation: Proficiency in leveraging AI tools, AI-driven processes, and cloud alliances to optimize marketing efforts.
• Education: BA with a focus on Marketing or Strategy.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, colour, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.