Sales Development Representative

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

About the Role

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement Zscaler's position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. As a Sales Development Representative based in London, UK, you will be responsible for driving the early-stage pipeline that fuels our regional growth. Reporting to the Sales Development Manager, you will act as the first point of contact for prospective customers, utilizing creative prospecting techniques and strategic collaboration to identify high-impact opportunities within the UK market.

What You Will Do

• Pipeline Generation: Research and prospect into organizations via email, calling, networking, and creative outreach to build early-stage sales pipeline.
• Strategic Qualification: Penetrate, profile, and qualify targeted companies to schedule well-qualified appointments with key decision-makers.
• Cross-Functional Collaboration: Partner closely with Sales and Sales Engineering teams to develop and execute strategic sales approaches.
• Market Research: Identify key decision‑makers, educate prospects on Zscaler’s value proposition, and qualify buying interest through deep customer research.
• Data Integrity: Utilize CRM tools to maintain precise activity, contact, and account information for all customers and prospects.

Reporting Structure: Reporting to the Sales Development Manager.

Who You Are

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands‑on execution. You are a problem-solver. You love running towards the challenges because you are laser‑focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

Qualifications

Minimum Qualifications:

• Experience: 1 year of experience working in sales, business development, or a similar position.
• Technical Aptitude: Proven ability to demonstrate an aptitude for technology.

Preferred Qualifications:

• Industry Experience: Experience working at a security, SaaS, or software company.
• Education: Bachelor’s degree in Business or a related field.
• Sales Skills: Proven capabilities in account development, opportunity qualification, pre‑call planning, call structure/control, and time/territory management.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• In‑office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Pay Transparency: Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long‑term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy‑related support.