Operations Assistant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business.

Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. ZS Corporate Support Teams operate the firm’s core internal enterprise functions. Our global teams comprise team‑oriented, pragmatic and results‑driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication - whether our customer is a client or another ZS employee.

Administrative Services provides support services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel planning, operations, catering coordination, and facilities management.

The Operations Assistant provides office services and facilities maintenance support, with other duties as assigned. The position reports to the Office Manager.

What you’ll do:

• Stock and maintain inventory of office, printer, and meeting room equipment/supplies
• Stock and maintain inventory of kitchen and pantry supplies
• Maintain meeting room facilities
• Set up/breakdown meetings and events
• Distribute mail and packages
• Perform various kitchen duties (eg. run/unload the dishwasher, wipe down kitchen, etc.), as needed
• Reset and stock team rooms, phone rooms, and conference rooms
• Assist with copying projects, as requested
• Front desk reception back‑up coverage (answering phones, greeting visitors, handling incoming/outgoing mail and deliveries)
• Complete special projects as needed
• Log building maintenance requests
• Assist with office events and service initiatives

What you’ll bring:

• Prior work experience as an office assistant within a professional organization
• Ability to lift 50 pounds
• Good time management skills, attention to detail, and flexibility
• Strong work ethic and initiative
• Maturity, the ability to follow instructions and to work independently
• Professional appearance and demeanor with ability to exercise good judgment and discretion
• Positive attitude and sense of humor
• Fluency in English, another European language is a plus

Working model: Please note that due to the demands of this role, we will require you to be in the office 5 days per week.

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits: At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community.

For details on total rewards in United Kingdom, visit ZS UK office locations | Where we work | ZS.

Hybrid working model: We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

At ZS, we honour the visible and invisible elements of our identities, personal experiences, and belief systems - the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences.

Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered.