AI Transformation Consultant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

What You’ll Do

As a Consultant in ZS’s Strategy Insights & Planning AI Practice Area, you will work at the intersection of AI and strategy – leading engagements that help pharmaceutical, biotech and healthcare organizations unlock measurable value from Artificial Intelligence and Generative AI. You will own client workstreams end to end, acting as the primary point of contact and translating ambiguous business problems into clear, executable AI strategies, transformation roadmaps and value cases. You will structure and pressure‑test market, technology and competitive research, then synthesize the findings into executive‑ready recommendations that senior stakeholders can act on. You will lead the design of enterprise AI operating models, governance and responsible‑AI programs, and guide clients through implementation, adoption and value realization. Partnering closely with data scientists, machine learning engineers and technology teams, you will ensure that technical solutions stay aligned to commercial objectives and scale effectively. You will manage scope, timelines, risks and quality across multiple engagements simultaneously, while coaching and developing Associates and Associate Consultants on your teams. You will also contribute to business development and thought leadership, helping to grow ZS’s AI practice and shape the future of AI in healthcare.

What You’ll Bring

• 5+ years of relevant experience in consulting, strategy, analytics, digital transformation or AI‑related roles, including a track record of leading workstreams and owning client relationships (or related experience).
• A Master’s or PhD in a quantitative, scientific or data‑oriented discipline (e.g. Data Science, Computer Science, Engineering, Economics, Life Sciences) is preferred; a strong data‑science or AI orientation is more important than a specific degree.
• Demonstrated ability to work at the intersection of AI, business strategy and healthcare – translating AI and Generative AI capability into commercial value across research, commercial and operational functions.
• Hands‑on familiarity with AI, Generative AI, Large Language Models (LLMs), automation and advanced analytics, and a genuine enthusiasm for adopting emerging technologies in your work.
• Exceptional unstructured problem‑solving skills, with the ability to synthesize complex information into clear, actionable recommendations for senior audiences.
• Strong project‑management, communication and stakeholder‑influencing skills, including the ability to explain technical concepts credibly to non‑technical executives.
• Exposure to healthcare, pharmaceuticals, biotechnology or medical technology is highly desirable.
• Fluency in English.
• Client‑first mentality.
• Intense work ethic.
• Collaborative spirit and problem‑solving approach.

How you’ll grow

• Cross‑functional skills development & custom learning pathways.
• Milestone training programs aligned to career progression opportunities.
• Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions.

Perks & Benefits

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community.

Hybrid working model

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honour the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.