Senior Staffing HR Associate - Resources Management

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business.

Human Resources develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations.

Senior Associate Staffing

We seek an experienced HR professional to join our Staffing team. This role will involve building teams to help ZS deliver on project engagements efficiently and effectively and supporting the senior staffers by ensuring effective system management and reporting that reflect accurate capacity and skills of our consulting staff.

What you’ll do:

• Assess team options and make staffing assignments.
• Proactively understand the pipeline of work with current and potential clients.
• Communicate regularly with appropriate leaders on capacity and staff situation.
• Work with the staffing leads and recruiting leads to identify and monitor capacity.
• Understand and communicate current and future staffing levels as they evolve over the project duration, and staffing constraints, if any.
• Monitor hours reports and highlight exceptions to appropriate people.
• Conduct periodic training on staffing tools and process for new staff.
• Monitor and facilitate staffing transitions for long-term staffed roles.
• Provide ad-hoc reports as needed.
• Collaborate with wider HR team to support staffing, learning and HR initiatives.

What you’ll bring:

• BA/BS degree required with strong academic performance, advanced degree preferred.
• 4-6 years of relevant work experience in a professional services environment with demonstrated experience in the scope of this role.
• Excellent organizational skills and an ability to multi-task.
• Ability to establish relationships with all levels of management and employees.
• Ability to be patient, listen well, and offer balanced advice.
• Strong analytic skills/comfort with data analysis.
• Strong verbal and written communication skills.
• Attention to detail and commitment.
• Fluency in English.
• Client-first mentality.
• Intense work ethic.
• Collaborative spirit and problem-solving approach.

How you’ll grow:

• Cross-functional skills development & custom learning pathways.
• Milestone training programs aligned to career progression opportunities.
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

Hybrid working model: We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying? At ZS, we honour the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered.