At a Glance
- Tasks: Lead client website projects from start to finish, ensuring smooth delivery and communication.
- Company: Join ZPos, a tech-driven company transforming the hospitality industry.
- Benefits: Enjoy 31 paid holiday days, healthcare cash plan, and discounts at sister brands.
- Why this job: Make a real impact in a fast-growing company while honing your project management skills.
- Qualifications: Experience in coordinating digital projects and strong organisational skills required.
- Other info: Dynamic work environment with opportunities for professional growth and team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We're a modern, tech-led company delivering fully managed digital and IT solutions to the hospitality industry. We blend smart software, great design and hands-on support across online ordering, websites, marketing, EPoS systems, signage, printing and telecoms. Fast-moving, curious and client-focused, we work with hospitality brands across the UK to build slick, reliable systems that look great, perform brilliantly and genuinely make life easier for our customers.
About Us
ZPos is a creative technology company based in South Marston, Swindon. We power more than 1,000 restaurant and takeaway websites, online ordering systems, and hospitality software solutions across the UK, and we also support SMEs through our sister brands. We design and deliver everything from bespoke websites, software, and apps to integrated marketing, EPoS, and communication systems such as VoIP, WiFi, and branded print.
The Role
We are looking for a Senior Project Delivery Coordinator to take day-to-day ownership of the delivery of client website projects from sale confirmation through to go-live. You will be the main point of contact for clients during the delivery phase and the central organiser between internal teams. Your responsibility is to keep projects on track, maintain momentum, and make sure issues are resolved quickly and professionally. This is a fast-paced, communication-heavy role focused on organisation, coordination, and follow-through. You will manage multiple projects at the same time in a busy environment and will be expected to use your judgement to resolve delivery challenges independently, escalating only when senior input is genuinely required. This role does not include line management and is not a technical development position. While we currently use Asana for project tracking, we welcome ideas and improvements to how we manage delivery and communicate across the business. You will play an active role in refining processes to help projects run more smoothly and predictably.
Key Responsibilities
- Take ownership of the delivery of client website projects from sale confirmation through to launch.
- Act as the primary point of contact for clients during the delivery phase, managing expectations and maintaining clear communication.
- Coordinate work across design, development, content, and technical teams, balancing priorities and resolving day-to-day delivery challenges.
- Gather, track, and validate required client information such as logos, menus, domain access, content, and payment setup.
- Maintain accurate project timelines, task lists, and checklists using our project management tools.
- Actively drive actions and deadlines across teams, maintaining momentum and holding delivery accountable.
- Take ownership of delivery issues as they arise, working with internal teams and clients to resolve blockers and keep projects moving, escalating only when resolution genuinely requires senior input.
- Ensure projects are completed to a high standard and are ready for handover to support or account teams, with nothing falling between departments.
- Contribute ideas and improvements to delivery processes, documentation, and ways of working over time.
What We Are Looking For
- Experience coordinating digital or website projects in an agency, SaaS, or similar environment.
- Strong organisational skills and the ability to manage multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Confidence dealing with clients and internal teams.
- Comfortable taking ownership of delivery outcomes and making judgement calls in a busy environment.
- Calm, organised approach under pressure.
- Strong attention to detail and pride in keeping work organised.
- Confident using systems and learning new tools quickly.
Desirable Experience
- Experience coordinating website builds or digital services.
- Familiarity with tools such as Asana, ClickUp, Trello, or similar.
- Basic understanding of domains, hosting, and online payments (for example Stripe).
- Experience working in a small to medium sized business or agency environment.
What Success Looks Like
- Projects are delivered on time and to a consistent standard.
- Clients feel informed, supported, and confident throughout the delivery process.
- Internal teams are clear on priorities, responsibilities, and deadlines.
- Delivery timelines improve as processes become more consistent and effective.
Why Join ZPos
- Be part of a fast-growing company making a real impact in the hospitality tech sector.
- 31 paid holiday days including bank holidays.
- Birthday day off.
- Healthcare cash plan.
- Employee benefits platform including CycleScheme and shopping discounts.
- Staff discounts at our sister brands, including a coffee shop.
- Free soft drinks, barista-grade coffee, tea, and fruit.
- Free on-site parking.
- Modern, well-equipped offices.
- Paid volunteering days.
- Birthday gift allowance.
- Company events.
- Company pension.
Senior Project Delivery Coordinator in Swindon employer: ZPos
Contact Detail:
ZPos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Delivery Coordinator in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and tech sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research ZPos and understand our projects and values. Think about how your experience aligns with our mission to deliver top-notch digital solutions. Practice common interview questions and have your own ready to show your interest.
✨Tip Number 3
Showcase your project management skills! During interviews, share specific examples of how you’ve successfully coordinated multiple projects. Highlight your organisational skills and how you’ve tackled challenges in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at ZPos. Let’s make it happen!
We think you need these skills to ace Senior Project Delivery Coordinator in Swindon
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your experience in managing multiple projects simultaneously. We want to see how you keep everything on track and ensure nothing falls through the cracks!
Communicate Clearly: Since this role is all about communication, make sure your written application reflects your ability to convey information clearly and effectively. Use examples that showcase your client-facing skills.
Be Proactive with Ideas: We love candidates who can think outside the box! Share any ideas or improvements you've implemented in past roles that helped streamline processes or enhance project delivery.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role!
How to prepare for a job interview at ZPos
✨Know the Company Inside Out
Before your interview, make sure you research ZPos thoroughly. Understand their services, the tech they use, and their impact on the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Project Management Skills
Be ready to discuss your experience with coordinating digital projects. Prepare specific examples that highlight your organisational skills, ability to manage multiple tasks, and how you've successfully resolved delivery challenges in the past.
✨Communicate Clearly and Confidently
Since this role is communication-heavy, practice articulating your thoughts clearly. Use examples from your previous roles to demonstrate your ability to maintain clear communication with clients and internal teams, especially under pressure.
✨Bring Ideas for Improvement
ZPos values innovation in their processes. Think about any ideas or improvements you could suggest regarding project management tools or delivery processes. This shows initiative and a proactive mindset, which are key for the Senior Project Delivery Coordinator role.