At a Glance
- Tasks: Coordinate design projects, manage client communications, and support the creative team.
- Company: Join ZPos, a vibrant creative and tech agency in Swindon.
- Benefits: Enjoy free snacks, 31 days holiday, and a modern workspace.
- Other info: Experience with design tools is a bonus; enjoy a fun office culture!
- Why this job: Be a key player in delivering high-quality design while thriving in a dynamic environment.
- Qualifications: Strong organisational skills and a keen eye for detail are essential.
Location: Swindon, 100% office-based
Type: Full-time, 37.5hrs per week. Monday to Friday 9:30am - 6pm
Salary: Dependent on experience
About Us
ZPos is a fast-growing creative and technology agency working with a wide variety of businesses across the UK - from independent restaurants and national hospitality chains to tradesman, distributors, retailers, and service providers. Through our family of brands, we provide everything from bespoke e-commerce websites and EPoS systems to print design, signage, branding, and marketing materials.
With a dynamic in-house team and a vibrant office environment, we deliver standout creative work backed by seamless systems and outstanding customer service.
About the Role
We’re looking for a Design Team Coordinator to support our busy, multi-brand creative agency. This is a vital role that keeps our design projects organised and on track - helping our talented designers focus purely on the creative work, while you handle the coordination, communication, and admin around it.
You’ll liaise with a wide variety of clients - not just in hospitality but across many industries - handling everything from project briefs and approvals to quoting, delivery, and follow-up. You’ll also support the team with quality control, research, supplier communication, and occasional simple design tasks like web banners.
This isn’t a hands-on design job, but a great fit for someone with strong organisational skills, a visual sensibility, and a keen eye for detail. If you enjoy variety, fast-paced projects, and working within a creative team, we’d love to hear from you.
Key Responsibilities
- Be the first point of contact for clients once a design project is underway
- Liaise with clients to clarify requirements, manage approvals, and chase missing info or feedback
- Provide accurate quotations and take payments or deposits using our internal tools
- Coordinate the production process, from sign-off to delivery, including logistics and follow-ups
- Carry out quality control checks on artwork (proofreading, layout, file setup) before print
- Maintain project timelines to ensure jobs move efficiently through the business
- Keep internal records updated (including project trackers & CRMs)
- Handle communications with suppliers regarding files, specifications, and delivery
- Follow up with clients post-delivery to confirm receipt and gather feedback
- Assist with project research, including sourcing new materials or samples
- Create basic digital content such as promotional web banners for client websites
- Support the design team with ad hoc administrative and creative tasks
What We’re Looking For
- Exceptionally organised with strong attention to detail
- Clear communicator, confident dealing with clients and internal teams
- Enthusiastic, passionate, commercially minded, and persuasive
- Exceptional written and spoken English skills
- Comfortable managing multiple projects at different stages
- Familiarity with design and print processes (bleeds, file types, colour modes, etc.)
- Confident proofreading and checking layout accuracy
- Proficient with admin systems, file management, and spreadsheets
- A good visual sense - able to spot when a layout or banner doesn’t look quite right
- Diligent, dependable, and takes pride in doing things properly
- Strong opinions and confident in giving feedback when necessary, but always respectful and constructive
- Able to remain calm and methodical in a fast-paced environment
- Proactive, reliable, and not afraid to chase things up when needed
Bonus Skills (Not Essential, But Nice to Have)
- Experience using Adobe Illustrator/Photoshop/InDesign
- Copywriting or content creation skills
- Experience working in or with a design or creative team
- Photography, video, or digital content skills
- Familiarity with tools like Canva, Asana, Trello
Why Join Us
You’ll be joining a passionate team who genuinely care about their craft, their clients, and the impact of their work. This is a fantastic opportunity for someone who enjoys administration coordination, thrives on detail, and wants to play a key role in delivering high-quality design at scale. In addition, we have the following perks & benefits:
- Modern workspace with an in-house coffee shop
- Free coffee, tea, fruit, and snacks
- Games room and breakout areas
- 31 days’ paid holiday (including bank holidays), plus your birthday off (pro-rated for part-time)
- Free on-site parking
- Company pension scheme
- Staff discounts at affiliated coffee shops, and a variety of other retail and hospitality establishments
- Comprehensive healthcare plan (after successful probation)
Design Team Coordinator employer: ZPos Ltd
ZPos is an exceptional employer located in Swindon, offering a vibrant office environment that fosters creativity and collaboration. With a strong focus on employee well-being, we provide a range of benefits including generous holiday allowances, free refreshments, and a comprehensive healthcare plan, all while supporting your professional growth within a dynamic team. Join us to be part of a passionate group dedicated to delivering high-quality design solutions across various industries.
